Citilodge Wakefield Hotel by Roomsbooked

Shabby & felt unsafe - not recommended & wouldn't stay here again. I'm a business traveller as work in Wakefield two/three days a week, and this is probably one of the worst hotels I've ever stayed in. I paid £45/night and was due to stay two nights, but decided to leave after one night and lose the price paid for the second night. Didn't even try to complain, as I'm sure it would be pointless. Positives: daily housekeeping, accessible location, price reasonable, microwave & small fridge available, free all day parking (although it'd be good if they advised of that rather than mislead guests saying there's no parking). Negatives: where to start! No soap in bathroom so had to go to a local supermarket to buy soap before I could use it, tired & shabby decor, room in 3rd floor without lift (which was interesting, given I've recently had keyhole knee surgery & had quite a bit of luggage), difficult receptionist who made me walk 30 mins to my car & back as she wouldn't check me in without ID & wouldn't budge until I threatened to write a complaint, very dodgy-looking people in the lobby & around the outside, felt unsafe in case of a fire.

Very noisy hotel. Walls paper thin.

Terrible. Had booked 2nights. Did not stay one night. Checked into another hotel. Upon arrival we were informed that the hotel is housing the homeless and a drug rehab centre. We were greeted with a lot

Scruffy room. Broken tiles in bathroom. Clumps of hair in towels. Broken toilet seat

The customer service was shocking I absolutely love this hotel stayed a few times now and never had a problem till today I got someone who didn't know what they was doing and the security guard was been funny when I went to check in because the girl on desk didn't know what she was doing and he was trying to help but got a little man when I tried showing my email that I had booked through hotels.com

Felt like I was paying to stay in a halfway house.

Over priced! The buttons for the elevator had been smashed in and to call it you had to poke your finger into the hole - we didn`t risk it and used the stairs..... Noisy, the whole night was filled with banging doors and loud guests stomping about :(

Good stay clean room friendly staff could not do enough for us

Too much noise at night could hear people shouting and running around . Had disabled daughter with us and felt unsettled .

Arrived at the premises and a broken down vehicle was blocking parking spaces. Staff on arrival we're very friendly. The rooms were run down and in need of decoration. Everything seemed clean enough. Bathroom also needed attention. Overall not impressed with my stay