Sheraton Kauai Resort Villas

Les piscines, la plage, la qualité de la literie, l’accueil

Un peu chers mais incroyable

The room, staff, and facilities were beautiful! Our kitchenette was fully stocked, and having a washer/dryer in the room is a huge win.

We just received our folio for our stay, and we were charged multiple different parking fees throughout the day when we were told that valet for the day was $30, whether we came in and out once or more than that, and that self-parking was $40/day. We valeted, and one of our days had almost $100 in parking fees! Very deceptive, and we were not happy with that at all. It seemed dishonest, especially when we asked specific questions about the fees.

Location was good

Staff when we arrived did not offer to explain all of the services/activities the hotel offers or what one should do in the area. It was very confusing to get to the parking/room. He did not even mention that I had paid for breakfast to be included until I mentioned it and said "Ah yes....". But then he did not mention which level of breakfast I had purchased. I did not even realize until I arrived at the breakfast, and the host told me that I booked the more premium breakfast option. ??? The room smelled like mold...I was coughing and sneezing. The bathtub did not look very clean. The place was disappointing in comparison to what was reflected in the photos.

The staff was friendly, helpful, and professional throughout our stay. Despite our late arrival, we were pleasantly surprised with a room upgrade, which was greatly appreciated. Another thoughtful touch was the refresh room available after check-out, where guests can take a shower and change before continuing their journey. A very convenient feature that made our departure much more comfortable.

At over $600 per night, we were expecting a more professional experience. The room itself was spacious, and the ocean view was truly beautiful. One of the main reasons we chose this hotel was for the activities they advertised. Unfortunately, none of them took place during our stay because the staff member responsible for organizing them was sick. While unforeseen circumstances happen, we felt the hotel should have had a backup plan in place. To make matters worse, we were charged for breakfast even though our booking clearly included it. The issue was eventually resolved, but it added unnecessary frustration to what should have been a seamless stay.

The property is beautiful. The landscaping is beautiful. Loved the lei making class, Tammy was great!

Our studio was in the back, but it was still nice. Parking was a little difficult if you came back to resort later.

Wunderschöne Anlage, unglaublich gepflegt, bestens ausgestattete Apartments, viele Services und Annehmlichkeiten (Beachtowels, zwei Fitness-Bereiche, zwei Pools, mehrere Gas-Grill uvm.), perfekte Lage, um sowohl Strände als auch Shopping und Gastro in der Umgebung zu erleben - alles zu Fuß. Und sehr zuvorkommende und sympathische Mitarbeiter und Mitarbeiterinnen. Auch die Bucht vor dem Hotel ist großartig. Das dazugehörige Restaurant Rum Fire überzeugt auch auf ganzer Linie.

Die zusätzliche Tagesgebühr für die Anlage (zwischen 40-50 Dollar pro Tag) für all die Annehmlichkeiten und Parkplatz wird im Vorfeld nirgends kommuniziert und wirkt sich vor Ort natürlich negativ für viele Gäste aus. Das könnte man definitiv geschickter lösen, trübt aber den großartigen Gesamteindruck nur wenig.

Honestly-everything! It is on the best beach, our villa was nicely laid out and so great to have a kitchen, staff was incredible with daily bed making and tidying and the pools and amenities were fabulous! Loved morning yoga on the beach every day! I wasn’t really sure what to expect with the resort and villas layout but it worked out great. It’s all one big open property and you can go and use anything. We loved the chill vibe of the villas pool and the resort pool was great for people watching:) Beds were very comfy and blackout curtains in both bedroom and living room were perfect. Kind staff and just a wonderful place to stay!

Nothing!

מיקום מעולה . נקי , שקט , החדר היה קצת קטן לשבוע .

La habitación frente al mar, muy amplia y silenciosa. Primero nos dieron una frente a la piscina y solicitamos un cambio y nos dieron una frente al mar. Muy buena predisposición. Los parques alrededor muy bien cuidados. La playa no es perfecta pero vale la pena. La piscina muy buena y el jacuzzi con agua caliente ideal para el final del día

Está alejada de los centros comerciales. Si no alquilaste auto estás complicado. No venden cerveza individual solo en pack pero me parece que es un problema de toda la isla.