Radisson Hotel Brunei Darussalam

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The hotel is within walking distance from the malls and the jetty. The property is very clean and the food is excellent.

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We loved our stay here. It’s in a great location walking distance from many of the major attractions. The beds were really comfortable and the rooms are a great size. All the staff were exceptionally friendly and very helpful – they went above and beyond.

Radisson is the only major chain hotel in the country so I did not hesitate much to book here because for us most of the time we get more value for our money by booking chain hotel with loyalty program benefits, instead of local independent hotels.  The common areas of the hotel were not so nice, hallways were particularly depressing, but thankfully the rooms have been renovated.  We were upgraded proactively to a suite as Radisson VIP tier guests which was greatly appreciated.  The suite was decent, no carpet and clean, functional with 1.5 bath, stand alone shower, hard to complain.  Breakfast was ok for a hotel of this level and price range.  The hotel used to have a lounge but it's been eliminated unfortunately, now they use it for events.  That's a downgrade but anyway there is no alternative chain in the country so it's not a deal breaker. Staff was friendly and chatty, more so than other surrounding countries. Overall I would return to this hotel next time in Brunei.

The hotel was very clean and comfortable and the staff were all warm, friendly and helpful. The lady at reception (possibly a manager) was exceptionally helpful and went above and beyond when I lost my phone charger, which left us feeling very valued.

Rooms were a decent size and the bed was really comfortable. The shower was fantastic. The staff were excellent, really friendly, polite and helpful. Angel was absolutely delightful and made us feel welcome. She remembered our room number from day one and what we liked to drink for breakfast. Also Amalia (forgive my spelling) was extremely helpful and gave us a couple of recommendations for things to do, which were highlights of our trip. Ishmael on the front door was also very friendly, polite and full of interesting information.

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