DoubleTree by Hilton Winston Salem - University, NC

The hotel is very clean and quiet. The breakfast is excellent. The staff is friendly and helpful. The rooms are pretty spacious and very comfortable. The gym is well equipped too.

Great

We danced , we laughed , we sang , we smiled . We had a wonderful and the staff showed us some of the best love we’ve ever had during a family reunion . Thank you to all that were involved . We feel loved and appreciated

One of the managers was rude but he got complaints all weekend. Other than that everything else was great

I booked this property for my father & brother & they were satisfied with the stay

Not applicable

The lobby and king bed suite was amazing. The disappointments were the ballroom setup. When arrived room was not vacuumed and tablecloths were stained and had holes in them. Very nasty and embarrassing. Should get a refund or told to use our own. Several employees did not greet guests in a courteous and friendly way. Front desk Chrissy and catering prep person. Larry, the manager was very commendating. He even dressed for our event theme. Made us feel very welcomed at home. I was disappointed in the food but the selection of food was not my choice for the event. The bartender was great and the drink he made was delicious! No one was available to assist with tech issues. Was given a projector and no more. No remote for monitor in other room. The room displays outside of rooms were not used so guest would know where event was held. The brunch was ok. Not more than a usual breakfast. Basically continental with bacon, potatoes and eggs. Not much other choices of drinks, pastries. Very convenient off the highway. I will return to stay again but will not use any other amenities and breakfast.

Water bottles and coffee pods were not replaced daily. This is basic minimum stuff that needs to be addressed

While the lobby was perfectly acceptable, the room and hallway was very dated and in need of a refresh. The rug in our room was damp (gross) and the room smelled musty. The tub was chipped. We would not stay here again.