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8 / 10 Guest Rating

DoubleTree by Hilton Hotel Portland

363 Maine Mall Rd, South Portland, Maine, 04106, South Portland, US

DoubleTree by Hilton Hotel Portland - main view

About the Property

Rejuvenate and Relax

Take advantage of the indoor pool and fitness center for a refreshing stay. Enjoy complimentary wireless internet access and indulge in decadent dining at Blue Wave Grille.

Convenience at its Finest

Relish in the convenience of a business center, express check-out, and free airport shuttle service. The hotel's event facilities and round-the-clock concierge services are perfect for both leisure and business travelers.

Comfort and Connectivity

Unwind in one of the 220 air-conditioned rooms with modern amenities. Stay connected with complimentary Wi-Fi and make use of the in-room safe and flat-screen TV for a cozy evening in.

Plan your stay at DoubleTree by Hilton Hotel Portland for a seamless combination of comfort and convenience. Book now for an unforgettable experience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 King Bed, Non Smoking - Photo 1
Suite, 1 King Bed, Non Smoking - Photo 2
Suite, 1 King Bed, Non Smoking - Photo 3
Suite, 1 King Bed, Non Smoking - Photo 4
Suite, 1 King Bed, Non Smoking - Photo 5
Suite, 1 King Bed, Non Smoking - Photo 6
Suite, 1 King Bed, Non Smoking - Photo 7
1/7

Suite, 1 King Bed, Non Smoking

1 King Bed320 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Iron/ironing board, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Suite 1 King Bed Non Smoking

Non-refundable
Room Only
20% OFF$400.46

$320.37

Includes taxes & fees

Executive Suite 1 King Bed Non Smoking

Non-refundable
Breakfast Included
20% OFF$468.59

$374.87

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
1/5

Room, 1 King Bed

1 King Bed312 sq feet Internet - Free WiFi Entertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryerPractical - Iron/ironing board, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room 1 King Bed

Non-refundable
Room Only
20% OFF$294.88

$235.9

Includes taxes & fees

2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$312.71

$250.17

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed312 sq feet Internet - Free WiFi Entertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Iron/ironing board, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Room 1 King Bed

Non-refundable
Room Only
20% OFF$313.7

$250.96

Includes taxes & fees

Executive Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$370.08

$296.06

Includes taxes & fees
Room, 2 Double Beds - Photo 1
Room, 2 Double Beds - Photo 2
Room, 2 Double Beds - Photo 3
Room, 2 Double Beds - Photo 4
Room, 2 Double Beds - Photo 5
1/5

Room, 2 Double Beds

2 Double Beds312 sq feet Internet - Free WiFi Entertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryerPractical - Iron/ironing board, safe, and free weekday newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

29 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room 2 Double Beds

Non-refundable
Room Only
20% OFF$276.3

$221.04

Includes taxes & fees

Room 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$327.89

$262.31

Includes taxes & fees
Room, 1 Double Bed, Accessible, Non Smoking - Photo 1
Room, 1 Double Bed, Accessible, Non Smoking - Photo 2
Room, 1 Double Bed, Accessible, Non Smoking - Photo 3
Room, 1 Double Bed, Accessible, Non Smoking - Photo 4
Room, 1 Double Bed, Accessible, Non Smoking - Photo 5
Room, 1 Double Bed, Accessible, Non Smoking - Photo 6
1/6

Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed320 sq feet Internet - Free WiFi Entertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryerPractical - Safe, free weekday newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Visual fire alarmNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Room 1 Double Bed Accessible Non Smoking

Non-refundable
Room Only
20% OFF$276.49

$221.19

Includes taxes & fees

Room 1 Double Bed Accessible Non Smoking

Non-refundable
Breakfast Included
20% OFF$327.89

$262.31

Includes taxes & fees

Guest Reviews

8
Excellent241 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness7.6
Service9.1
Location8.6
Room Quality7.0
Amenities8.1
Value for Money8.0
Food and Beverage7.6
Overall Experience8.1

Select topics to read reviews

L
Lisa
Verified booking
Standard Room
Stayed in Oct 13, 2025

"Good"

4.0

The front desk only had one key for the room at check in. Very odd. The room itself and the beds were good, but there was food left in the refrigerator from previous guests. There were food crumbs all over the carpeting. There was some sort of sticky residue on the desk. There was no nonskid in the tub/shower and the conditioner dispenser was empty.

Helpful?
A
Angella
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"Good"

2.0

We arrived at check-in time and were given our room keys promptly. Unfortunately, things went downhill from there. When we got to the room, it was clear it hadn’t been properly cleaned. There were used drinking glasses on the nightstand, a dirty rag left in the shower, and the shower itself looked like it hadn’t been scrubbed in quite some time. When I pulled back the comforter, there were visible stains on the sheets that appeared to be bodily fluids. I immediately notified the front desk, and they told us the room would be cleaned. We waited over an hour and a half, only to find that the same dirty room remained — the only change was that the used glasses were gone. We were then told we’d receive 25,000 points for the inconvenience, which we never got. Management eventually moved us to a different room, but it was just as dirty as the first one. Hair was all over the bathroom and floor. The only positive thing I can say is that the bed was somewhat comfortable, but that’s where the compliments end. This hotel is in desperate need of better management and housekeeping standards. We should have been refunded, not downgraded to another unclean room. I would not recommend staying here to anyone.

Helpful?
A
Andrea
Verified booking
family
Standard Room
Stayed in Oct 11, 2025

"Good"

2.0

Terrible experience. The hotel is very old and it shows. Sticky floors and dirty carpets in rooms, dirty bathroom full of hair, tv didn’t work, safe and AC didn’t work either. We called to have the bathroom cleaned at least and were told they would send someone but they never did. This is not what you would expect from a DoubleTree hotel. Four star price for two star hotel. The only positives were how nice the staff were and the cookies.

Helpful?
R
Renae
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

The bathroom has so much mildew. The carpet is filthy. No bottled water.

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Oct 9, 2025

"Excellent"

8.0

Overall it was a good room and atmosphere

Helpful?
G
Gary
Verified booking
partner
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0

All Good

Helpful?
E
Eliu
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

2.0

Bathroom was left dirty

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Oct 6, 2025

"Good"

4.0

We were not impressed with this hotel as it is a Hilton. The conditions were run down. Our room was not the cleanest and not supplied with soap and they were cheap with coffee. Our comforter was stained and gross. We will not be returning. It was certainly not worth the money we spend.

Helpful?
Z
Zach
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Excellent"

8.0

Awesome

Helpful?
E
Elizabeth
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

The front desk was so helpful and even got me in earlier so i could get some sleep after a very long flight. I jad donner at the restaurant and although they were exceptionally busy, i had fantastic service. The food was wonderful and so were my drinks. The pool was clean and warm. My room was perfectly clean. The front dest really went above and beyond to make my stay absolutely wonderful.

Helpful?