Sheraton Boston Needham Hotel

Very clean and comfortable. Very nice staff

We didn't have the breakfast

My sister had a room also, she came a little later, she said it was a little confusing because there were 2 hotels with basically the same name, she went to the other one thankfully it was only 5 minutes away

Good food and food service, it really is worht the price.

The room had an issue that aound 3 or 4 am the AC went crazy and started heating the room. So it didn´t matter the temp that it was set on, it just went up to 80 or more. Also, the last night the room at the side had loud music the complete night until 5am.

Breakfast. Exercise equipment. Quiet. Clean. Comfortable bed

Clean, comfortable. Excellent breakfast

The location was great—close to plenty of places, the mall was about 18 minutes away. The hotel was clean, and the pool was a decent size. The bar and food options were very good. Chef Taylor did an amazing job and often came out to check to make sure everything was okay. He was very attentive and friendly. Florence, our waitress, was very nice and prompt with service. Eunice at the front desk made check-in a breeze and was also very kind.

Convenience

Room right below gym with weights slamming all day and evening. Front desk staff didn't seem the least bit accommodating when my reservation said a king in fine print but the bold print said double room. I asked for plastic ware and said thank you to the staff they responded with "yup." Poop finger print stains on the door casing in tbe bathroom I wiped up. I have worked in hotels and understand when it is a full house not much you can do but that room really is the worst one in the building based on location.