Hyatt Regency Waikiki Beach Resort & Spa

Two major things. 1) The hotel has a bribing culture. We did a beta test during our stay when Group A. Me and a Globalist booked an oceanfront directly vs Group B. a non-Globalist group who booked the cheapest room and gave the front desk 20 dollars as bribe for free upgrades. Group B eventually got the same room type as Group A with an even better view. No upgrade was granted during our check in process despite junior suite and the standard suite being available on the app 2) The manager Jonathan is aware of our disappointment and deliberately chose to ignore us despite the complaint we filed directly with him. To date, I have received no update email from him since my stay despite leaving my contact directly at the front desk during my check out

Location was good and it was clean

I think the rooms are very dated for the $ paid We also didn't have hot water a couple of time I got charged for not taking towels back even though they were returned Construction was noisy

Great location from the beach to all the shops and restaurants near by. For food go back a street or two from the beach, lots of choices. Hotel very clean!

Our family of 3 booked two ocean view rooms for seven nights in May '26. Coincidentally, the Hyatt Regency Waikiki is celebrating its 50th anniversary. While 50 years is impressive, the hotel is showing its age and definitely need some major renovation. The carpet in our rooms were frayed and bubbled creating a safety trip hazard. The hot water system did not function properly (even after the maintenance crew attended to our concerns). They also would not honor our room credit even though the account charges clearly reflected credit until the day we checked out. After 30 years of giving them our business, we will NEVER book at the Hyatt Regency Waikiki again.

Beautiful location. Very clean with plenty to do in the hotel, across the street from the beach. Convenient parking and close to all shopping. Great view of the ocean in the King Oceanfront rooms. Very relaxing on the balcony as well.

Perfect spot if you're traveling with family. The location is hard to beat — steps from Waikiki Beach, so you're not wasting time on logistics. Regency Club lounge was a nice touch and genuinely worth it.

Everything

None

Amazing resort at the heart of Waikiki! We will definitely be back again!!! Thankful for the perks of GOH, we received oceanfront room upgrade, access to regency club, free valet parking and so much more!

Our stay at the Hyatt Regency Waikiki had some challenges, but I want to be fair in saying that management ultimately resolved the issues and took care of us. Let me say up front that the view was amazing but our Ocean view room came with some challenges. First off there is a main road in front of the hotel which you can hear all night all morning. I was on the 11th floor but I could still hear people yelling talking which went into late hours of the night sometimes keeping me awake. I could even smell cigarette smoke. The room itself felt dated, especially the bathroom, which could really use modernization. We also had a concerning moment when our keys opened another guest’s room — clearly a coding error that needs attention. The in‑room coffee was also disappointing. A Keurig or fresh‑brew option would be much more fitting, especially in Hawaii where great coffee is everywhere. > Once we brought these issues to the team, they handled them professionally, and we appreciated the resolution. I’m sharing this so future guests know what to expect and so the property can continue improving.