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7.4 / 10 Guest Rating

Quality Inn & Suites Santa Cruz Mountains

9733 Highway 9, Ben Lomond, us

Quality Inn & Suites Santa Cruz Mountains - main view

About the Property

Scenic Location

Nestled in the beautiful village of Ben Lomond, Quality Inn & Suites Santa Cruz Mountains offers a tranquil escape just a short drive from Santa Cruz Beach Boardwalk.

Comfortable Accommodation

Relax in air-conditioned rooms equipped with modern amenities including a TV, ensuring a comfortable stay for all guests.

Delicious Breakfast Options

Start your day right with a satisfying buffet or continental breakfast, perfect for fueling up before exploring nearby attractions like Pasatiempo Golf Club and the University of California Santa Cruz.

Experience a peaceful retreat in the Santa Cruz Mountains at Quality Inn & Suites. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1

King Room - Non-Smoking

Free Wi-Fi, a flat-screen cable TV, a small fridge and tea and coffee-making facilities are included in this room.

19 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$155.01

$124.01

Includes taxes & fees
Queen Suite - Non-Smoking - Photo 1

Queen Suite - Non-Smoking

This suite is air-conditioned and features a TV with cable channels, a tea and coffee maker and a seating area.

0
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorSeating Area

1 Queen Bed, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$167.45

$133.96

Includes taxes & fees

Guest Reviews

7.4
Very Good280 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the beautiful scenery.

Categories

Cleanliness5.9
Service8.8
Location8.9
Room Quality7.3
Amenities6.8
Value for Money7.8
Food and Beverage6.4
Overall Experience7.3

Select topics to read reviews

J
JavierusUS
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Exceptional"

10.0

The service was so good I’m definitely coming back I loved it so much I stayed a extra night it was a amazing experience and the service was excellent

Helpful?
T
TimothyusUS
Verified booking
couple
Standard Room
Stayed in Dec 12, 2025

"Very happy with the staff."

10.0

Very neat and clean

Not much

Helpful?
J
JamesusUS
Verified booking
couple
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

9.0

Excellent staff!

Helpful?
T
TamekausUS
Verified booking
extended_group
Standard Room
Stayed in Nov 23, 2025

"Good"

6.0
Helpful?
E
EileenusUS
Verified booking
couple
Standard Room
Stayed in Nov 17, 2025

"Glad to leave"

5.0

We were happy to get a place to stay when our plans changed. The employee who checked us in was friendly. The room was clean.

The windows to the room had no locks, we were offered locks to put on them when we complained. We installed these locks ourselves. A room that was either next door or above ours was very loud, They sounded intoxicated. Later that night I heard the police as they knocked on the door of the other room. I couldn't sleep. The next morning the door to the office with the breakfast room was still locked when breakfast was supposed to be served. The sleepy looking employee eventually came to the door, turned on the lights and let us in to eat a cold breakfast.

Helpful?
R
RyanusUS
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Excellent"

8.0
Helpful?
M
MattinglyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 7, 2025

"It lacked impression over 5."

6.0

If was in a beautiful area

The staff is we’re not answering their phone at 7:15 PM and we’re nowhere to be found or able to contact by phone at 9:15 PM WHEN I arrived to check in.

Helpful?
R
RowleeusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"I'd go back."

7.0

What breakfast...

Breakfast would have been nice. I'd go back.

Helpful?
B
Bcmg95007 usUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 15, 2025

"Good"

6.0
Helpful?
G
Verified GuestusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 14, 2025

"My stay was excellent and the staff was so friendly, accommodating, and welcoming."

10.0

The scenery was amazing.

The toilet was a bit low and not sturdy. Otherwise, a very good and comfortable room.

Helpful?