Quality Inn & Suites Santa Cruz Mountains

did not have it

none

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.

They promised us coffee and breakfast at 8 am and we waited until nearly 8:15 and still nobody was there, the office was locked.

The location was great 👍

The first room was occupied. The second room smelled like poop in the bathroom. The third room was great.

Not the cleanest.

They told me that the room they were giving me had recently been renovated. I guess there are different definitions to the words recent and renovate than I imagined. Obvious water leaks under pain, dirty walls and ceilings, no stopper in the bathtub, sheets, in lieu of a duvet around the comforter, breakfast room that was only open sometimes during the scheduled open hours, a sink faucet that did not have hot or cold settings as normally found. On the upside, the employee that I typically dealt with was very kind. Parking was easy. The redwoods suttounding it were heavenly. There were tables around the pool to sit and eat at, but i'm pretty sure the pool will not open as it was dirty.