Sheraton Agoura Hills Hotel

The young lady checked me was very professional, and I highly recommend her to grow in this company

No continental breakfast

Location

Bed bugs & mold

We had our 40th Anniversary event with 39 people at the Sheraton Agoura Hills. It went off without a hitch, largely due to the Sheraton staff (shout out to Maddie in Sales who oversaw the whole thing). The event: 39 people, including my wife and I. 5 tables in the foyer (had outside view - very cheerful). We did the breakfast buffet and omelet bar. Event was between 11:30 AM and 2:30 PM on a Sunday. A chef made the omelet's to order and there were two other staff on hand to meet the guests needs. Every single guest told us how nice the event and venue was. Some of our guests stayed at hotel at special rate. Why I recommend this hotel for your events: 1. The price for what we got was optimal. We looked at cheaper places, and (mostly) more expensive places. The price per guest was on the low side of average, BUT the food and service were on the high side of average (actually better than that). 2. The location was easy to find, free to park and in a part of Los Angeles anyone would like to visit. 3. We started the process months ago (planning, choosing services etc.) and Maddie was there all along the way. Very responsive and flexible management of our event). Sorry no pictures, but every shot I have has someone in it and I don't think it's fair to share pics of people without their consent. That said, if you are close to this venue check it out or look at photos online. My wife and I did not stay there so this revue is mum on the accommodations.

Posso solo dire di avere dormito bene.Per il resto poca empatia dello staff anche alla reception.

Non mi è piaciuto per niente il fatto che la colazione non fosse inclusa anche perché, quando ho prenotato, era tutto incluso.Ma ok.Ma il fatto che poi ho fatto colazione lo stesso, nella sala risto, pensando di avere una ricca colazione ma, a dire il vero, le parti dolci erano cose di scarsa qualità, che sembravano prese da un supermercato.Tutto mini e scarsoa qualità.La parte salata, un pò meglio, ma non eccezionale.Per un hotel del genere, mettere a disposizione dei dolci del genere, consiglio alla direzione di andare a farsi un soggiorno in un hotel a Rimini, anche di tre stelle, e capisce cosa vuol dire la qualità e mettere a disposizione del cliente una vasta varietà di prodotti.Nel latte ci ho trovato anche un animale e fatto vedere, senza creare problemi, al cameriere che, non ha minimamente detto niente e nemmeno chiesto scusa.Bocciatissimo l'Hotel in tutto questo.

Beautiful area

It was uncomfortably hot and stuffy at night. Hard to breathe. Up all night. Couldn’t sleep. Called front desk to report. Maintenance was supposed to come up and never came. Reported it to front desk in the morning as it had gotten very late and nothing was done about it. Reported it multiple ways to booking.com and no response from them either. Will not be using either again.

The staff is amazing, they’re all friendly, respectful and very professional.

I didn't go to breakfast at the property, I'm sure it was great as well.

Everything was good.

First time staying in Sheraton at Agoura Hills, ended up being an awful experience. Will not come back again. Don’t book this hotel unless you are really out of other choices. There is no hot water for shower on Christmas night. There was intermittent hot water supply on during the day of Christmas Eve. Two days in a row a hot shower seems like a luxury item, not a necessity. I am here to visit family and plan to go to downtown LA on Boxing Day, am leaving a review at 3ish am as I am having a problem going to sleep without a shower.