Long Island Marriott Hotel

Dirty rooms Blocked sink

Renovation on the same floor. Dusty and dirty

Not economic

When you visit the same place often, it’s easy to form connections—but at the Long Island Marriott, those connections have grown into something more meaningful. Each time I return, it doesn’t just feel like checking into a hotel; it feels like coming home to family. The team here is truly extraordinary. Their level of customer service consistently goes above and beyond the standard, creating an atmosphere that’s welcoming, genuine, and memorable. I have to give special recognition to the individuals who always make my travel experience exceptional: Adam, Kevin, and Neil in the concierge; Kirishma, Miles, James, Shavon, and Gosia. Each of them embodies professionalism while adding that personal touch that makes all the difference. Because of this remarkable team, every time I fly into New York, I look forward not just to the destination, but to the experience of returning “home” to the Long Island Marriott. Their dedication and hospitality are what set this hotel apart, and I am truly grateful for everything they do.

The room was dusty,

The Long Island Marriott is conveniently located within walking distance of the Nassau Veterans Memorial Coliseum. This is probably the best thing about this hotel. Due to its location, the nightly rates are premium priced, but the rooms and amenities do not justify the prices. My room was dirty. The shower grout had mold (black in color). The shower head valve had some white substance (hopefully soap) caked on. The bathroom floor was not mopped. The ironing board was literally broken, and almost fell on my foot once I opened it. The closet has some kind of access panel in the roof which was open, and is probably what caused the closet smelled like sewer. I had to hang my clothes outside the closet. The 3rd floor seems to be undergoing some kind of maintenance, as evidenced by ladders and paint cans in a corner, and they were mindful enough to display a "pardon our dust" sign. But when you are running a hotel and the floor is still being rented, don’t you have housekeeping clean the area at the end of the day? The hallway table with a phone was completey covered in thick dust. The bed was comfortable enough. +1 for Marriott. However, this hotel brings shame to Marriott. Motel caliber rooms should carry Motel prices. There’s no reason why I should pay over $300/night for a dirty, run down room.

The proximity to the venue. Kirishma the front desk clerk was kind and accommodating. She let us check in early when Shavon refused. She was kind and pleasant.

I have never been to a hotel with such a rude front desk staff. Her name was Shavon…very nice nasty and impersonal. She turned away person after person and said there will be NO early check ins today and we all would have to wait until 4pm…unacceptable attitude

Although the establishment is out of the way with our festivities, it worked.

Good location

Area outside elevator covered in construction debris. Should have benn cleaned nightly.