DoubleTree by Hilton Philadelphia Airport

EL TRANSPORTE AL AEROPUERTO

EL RESTAURANTE , MALA ATENCION , SUCIO , Y MALA COMIDA

En la nevera habia esto de comida del huesped anterior, el telefono para comunicarte con recepcion no funciona, ruidos a partir de las 8am por remodelaciones, cortes de agua que no me permitieron ducharme,

Front desk was not friendly and gave me a room key that didn’t work first time. I woke up to loud construction right outside my door. Front desk said “thanks for telling me” and offered no solutions. I had to spend 45m with corporate and switch hotels. Nightmare. Don’t waste your time.

NOTHING!!

Everything! So unprofessional! Inconsiderate, rude, inexperienced and totally NOT CUSTOMER FOCUSED AT ALL!

This doubletree is close to philadelphia airport and thats the best thing it has going for it. I always ask for a higher level floor so i can see the airport runways. the rooms are kind of small with a king size bed, but you can get two double beds. the elevators are kind of cramped, the hallways are actually darker than they should be. The restaurant is very overpriced and I never went in there. they have a pool that i never used. They kind of stick it to you by charging you $15.00 per night to park and the system is funky to enter and exit the lot. The lot needs improvement since I arrived during a rain shower and the parking area open to me had four inches of standing water in it during the rain and still had 3 inches standing the next morning to get back in my car! I couldnt even take my luggage out of my car to go into the hotel to sleep that night! The desk didnt care and I actually had a difficult time at check in for them to find my reservation even though i had checked in on the app. Not a great place to stay, but is close to airport.

Staff was kind. But the property itself needs work

Tv didn’t work right, no mini fridge & having to pay for parking while you’re booked to stay there multiple nights is ridiculous

Great location and had shuttle service