Holiday Inn Express Hotel & Suites DFW Airport South by IHG

Enjoyed it

Great location, well spaced rooms and very clean. The front desk staff were exceptionally courteous.

The people working were very accommodating when I checked in early.

My stay was great! The room was clean and spacious. It included a king bed, sleeper sofa and coffee table, a desk with chair, another sitting area by the window.micro wave, fridge, coffee bar. The sink was outside of the bathroom which made it very convenient to access. There is a red lobster in walking distance and mall across the highway. The staff was friendly also.

Better water pressure at the sink in Room 124. Also,a pocket door would be so much better for the bathroom. To access the sink the bathroom door must be closed even when no one is using the room.

Our plain was delayed causing a missed connection and a last minute hotel stay. This place tuned out to be a great choice. Nice room, comfy bed. Joseph the clerk that night was very helpful too. Breakfast was good, better then last HI Ex we stayed in. Eggs, biscuits, bacon, sausage , potatoes ++. Free shuttle to airport was also a plus.

The property is very beautiful, well maintained

Great place to stay and the bed was so comfy

I recently experienced a disappointing stay at a hotel in Dallas due to a missed connection. Upon my late arrival, I encountered a front desk attendant who was evidently new and struggled with processing my booking through Hotels.com, resulting in a prolonged check-in process. The following morning, after stepping out for a quick lunch, I discovered that my room key had been deactivated, necessitating an additional wait as the attendant attended to other guests. Despite informing the front desk of my urgent need to catch the airport shuttle, it departed just minutes before I could return, leaving me with no choice but to resort to an expensive Uber ride. The lack of concern from the hotel staff about this inconvenience was particularly disheartening. Based on this experience, I would advise travelers to consider alternative accommodations.

The hotel was clean and staff were very nice.