Hilton St. Louis at the Ballpark

The bed was very comfortable!

The staff at the front desk were not very friendly upon check in or check out. Instructions were not always clear and when I expressed confusion I was treated as if it should be intuitive and that I had no reason to be struggling with the instructions despite their poor delivery.

Location

The tub was full of nasty water had to put my hand in it to drain it. The shower head was broken out of the wall, also the shower knob was broken. They double charged me for parking costing me 104 dollars total just to park.

Location Comfy beds

Small Terrible bathrooms and bad, smelly plumbing. Food was not good and way too expensive

Room was comfortable and nice. Staff are friendly. The elevator situation was a nightmare in the East Tower. One of three were broken. At night, they also devote one elevator for traffic to the rooftop bar, which made access to rooms even worse. Many people, laden with luggage like us, traversed multiple levels of stairs up and down due to the wait for elevators, which averaged 30 minutes. My wife did the steps with a cane because of a stress fracture in her knee. Unacceptable for the price we paid!

Do not stay here if you want a good nights sleep. I just got a few hours because someone had set up a whole drum set with speakers on the street corner below my room. I swear I’m not making this up. I wish I was It was after 3am when he stopped. The front desk just said sorry we can’t control outside of our hotel. My shower is clogged the water is up to my ankles and the room is disgustingly dirty. I expected Better from a Hilton. Staying in NYC was quieter than my experience here. This place is the absolute worst hotel I’ve ever stayed in.

Everyone here is very nice and helpful! Wonderful staff, rooms and very cleana

Great place. TJ is the man. Very helpful.