Best Western Plus Parkway Hotel

Staff accommodating me a new room. Initially had me a single female traveler at end of dark hall on 2nd floor next to walk upvexit. I asked to me moved..they were very accommodating.

I like the room so clean and neat even the lobby is also neat.

The stay is fine.

Convenient location to job site

I am a Best Western Rewards member and usually very happy with their hotels. But this one is in bad shape, first off we couldn't get our key card to work to get into the back door of the hotel. Then the key card didn't work on our room door. You have to try it several times we finally get into our room. We go to open the closet door. The door handle falls off. It literally was hanging by one screw. There were stains on our carpet. The bathroom door looked like someone had punched a hole through it and it was poorly patched up. There were no shears on our Windows so you either had to have the room darkening or open for everybody to see into your room. The bottom of our bathroom door clearly had severe water damage. We went down for breakfast the first day and it was your typical hotel breakfast, but the the second day we went down the gravy for the biscuits was ice cold. The eggs were ice cold and the girl who was working in the area was too busy on her phone to check to see if anything needed to be refilled. We were awoken at 1:00 a.m. by a barking dog in the room either next to us or a couple doors down. The only positive was the staff was friendly.

The lady at the front desk was extremely helpful on working with us. We were there for a funeral and had some change of plans.

Close to a jack in the box

Refrigerator didn’t work properly

The only thing I noted the entrance is hard to fine.

Friendly staff clean and quite rooms

Need to work on the bed and bedding linen