Crowne Plaza Milwaukee Airport by IHG

This might be one of the worst experiences I've had with a hotel property. We waited over 90 minutes in the lobby with other guests due to unprepared rooms and disorganized staff. When we finally received our key, the hallways outside of our room were unkempt, the space was barely cleaned, and the toilet was broken. We left within 30 minutes of walking into our room. Save yourself the frustration—stay elsewhere.

Great customer service, nice room located right off the highway very convenient to get back on the highway and head towards Downtown Milwaukee

Recommend 👌

Check in started at 3:00. We weren’t able to check in until way past 5:00. The front desk was very sassy to my fiancé and I. Looking to get a discount.

Absolutely unacceptable. We arrived at check in and were told that our room was not ready. It was hours until we were able to finally check in. The room was not clean for how long it took them to clean it. They told us it would only be a few minutes when in reality we waited hours. Just pathetic. No professionalism nor apologies. The hotel is in a nice area though.

Great room, staff was very friendly, door cards were glitchy but they gave us new ones right away. And we had an issue with a smell in our room and they moved us with no issues.

Extremely Nice

I came in after a cancelled flight and had an unexpectedly positive stay after a terrible day in the airport. DeVantte at the front desk was amazing, as was Ed who gave me a shuttle ride from the airport.

My room was clean and comfortable. The desk staff helped me set up a shuttle pick up in the morning. The shuttle driver was very pleasant and the rude was comfortable. I would stay here again.

Ver pleasant staff.