Crowne Plaza Milwaukee Airport by IHG

The room was great, I was staying overnight to catch the Lake express the next day. Room was clean and comfortable. The only drawback was AC was set at 66, so a bit chilly but I fixed that by setting to a higher temp. Staff was helpful.

Terrible hotel. Save yourself the time and frustration. It’s in a terrible run down area. We went to check in at 4pm, mind you check in time was at 3pm. Room wasn’t ready. They asked that we wait 15 minutes more. We waited 1/2 hour and still didn’t know when the room would be ready. I asked for a refund and they said they couldn’t give me a refund because it was booked through hotels.com so I called hotels.com and the supervisor Orlando refused my request for a refund the hotel did not have AC and people were complaining left and right not a good hotel at all. I called Orlando to discuss him declining my refund and he hung up on me some great customer service there. NOT

Ok so when we first pulled in, the place looked sketchy AF - because the parking lot was taped off, and there were few cars scattered about and an abandoned hotel on the other side of the lot. The the hotel across the street had a full lot of cars and seemed like a better place to stay. But, I got over being judgmental and headed inside and what a schoker. The hotel looked very clean, front desk staff was ok. I had my pup with me so that was a plus (pet friendly). Honestly the stay was great we only come to Milwaukee for shows and food, because why else would you go to Milwaukee? There was a baseball tournament or something, so there were mad annoying families with there annoying ass kids running up and down the halls. Outside of that I was impressed at how nice the stay was, because I was judging, hard.

Staff members were great!

Everything was good staff excellent clean hotel I would book again....

I like it

I asked for a quiet room, and they put me across the staff area where I am trying to sleep but can’t due to vacuuming at 9 PM. The bathroom didn’t have a hairdryer or soap/shampoo and the bed sheets had stains that looked like blood or poop. One of my worst hotel stays in my life.

Short stop but clean and comfortable hotel

I like shuttle service. Didn’t like that it had no microwave.

This property is not managed by IHG. I’m surprised it still has a Crowne Plaza flag! Old, dirty, and amenities are very limited.