Residence Inn Costa Mesa Newport Beach

Amazing staff. They were always extremely helpful. The breakfast was good and a big plus. The rooms are very spacious. Would definitely stay here again.

Room was clean, bed was comfortable.

Overpriced for the location. Toilet stuck and ran off and on all night. Pool is very small. Breakfast was just ok, no muffins for pastries just bagels.

Everything was awesome. We really enjoyed it. I wish we could stay longer. Breakfast was wonderful. The room we stayed in was big and comfortable. Love that It had a kitchen. We made cookies in the oven. Overall, it was a great experience and will be back.

I did not like that. There was a parking fee. We stayed at other Residence Inns and there were no parking fees and to top it off when we first got there we got to park by our suite, but we went out for dinner when we came back. There were no parking whatsoever near us and I’m handicap so that would’ve been nice if they would have had a couple of handicap parking near our space. So I had to walk far. I did not like that at all. I asked him if they could waive the fee because I’m handicap and they said no no acceptance at all also breakfast should be at least till 10 AM on weekdays as well as weekends.

Close to restaurants

The way the living room was set up made it hard for the 4 of us to be in there

We stayed at Residence Inn by Marriott Costa Mesa Newport Beach for 2 nights. I was a little bummed not to get a complimentary upgrade for being bonvoy gold elite, since that’s usually something we get during our stays. The bigger issue was the condition of the rooms—they felt very outdated, had a noticeable old smell, and honestly didn’t reflect the level of quality we usually expect from a Marriott property. Our first room (723) had a really unpleasant issue—the sofa bed mattress was badly stained. It was pretty gross, especially since my daughters were supposed to sleep on it. I called the front desk and Sam helped us switch rooms right away, which I appreciated. The new room didn’t have the stained mattress, but overall it was still about the same in terms of condition. The best part of the stay was definitely the staff and the breakfast. Sam at the front desk was friendly and gave us some great recommendations for nearby beaches. The breakfast staff were also wonderful—especially the woman cooking and cleaning tables. She was always so kind and greeted us every morning. Also, I wanted to give them credit for letting us know we accidentally left a few items behind. We received a text message from Marriott. They gave us the option to have everything mailed back (for a fee), which we appreciated. It was nice that they were proactive and made the effort to contact us. My family and I come to Newport Beach a couple times a year for a quick getaway, and we usually stick with Marriott properties if we don’t book an Airbnb. This hotel is not staying on our list of “will return”…Unfortunately, this stay just didn’t meet the standards we’ve come to expect from Marriott, and the property is clearly in need of renovations.

Great for family with pets

The couch could use an update

Stayed at property to get a break from cold Utah weather and hit the beach & Disneyland. This hotel was a great location to get to both of those! Karissa checked me in and helped me with all my questions (there were many) and 3 days later remembered I wanted to see a concert and gave me new info so I could go! I was so appreciative of all her help it truly made my stay more memorable! I will be back