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5.8 / 10 Guest Rating

The Plaza Inn & Suites

931 Dual Highway, Building A, Hagerstown, Maryland, 21740, Hagerstown, US

The Plaza Inn & Suites - main view

About the Property

Discover comfort and convenience at The Plaza Inn & Suites, your ideal retreat in Hagerstown!

Recreational Amenities
Unwind with our fantastic indoor pool and enjoy seamless connectivity with complimentary wireless internet throughout your stay. Dive into fun or relax in your room after an exciting day.

Business and Event Facilities
Whether you're planning a corporate meeting or a special event, our hotel boasts 2400 square feet of versatile conference space, complemented by three fully-equipped meeting rooms.

Accommodations
Relax in one of our 145 air-conditioned rooms, featuring flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy the convenience of desks, free local calls, and all the comfort you need.

Make your reservation today to experience the perfect blend of leisure and business at The Plaza Inn & Suites!

Facilities & Amenities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Conference space
RV, bus, truck parking
Free self parking
Snow tubing nearby
Free RV, bus, truck parking
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King Bed462 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and heatingNeed to Know - Housekeeping on requestNon-Smoking

43 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskPrivate bathroomHeating

DOUBLE KING BED NON SMOKING

Non-refundable
Room Only
20% OFF$92.35

$73.88

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1
Standard Room, 2 Double Beds, Non Smoking - Photo 2
Standard Room, 2 Double Beds, Non Smoking - Photo 3
Standard Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds462 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and heatingNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

43 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskPrivate bathroomHeating

DOUBLE TWO DOUBLE BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$92.35

$73.88

Includes taxes & fees

Guest Reviews

5.8
Good128 verified reviews
AI Summary

Guests highly rate the walking distance to shopping and food and frequently praise the friendly staff.

Categories

Cleanliness3.3
Service8.7
Location7.3
Room Quality5.2
Amenities4.3
Value for Money6.2
Food and Beverage6.3
Overall Experience5.2

Select topics to read reviews

J
JamesusUS
Verified booking
couple
Standard Room
Stayed in Nov 6, 2025

"Terrible"

1.0

Nothing at all

Dirty, no hot water

Helpful?
F
FisherusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 4, 2025

"Good place to stay for the value"

6.0

The pool,plenty of parking and great views.

Kinda noisy sometimes.

Helpful?
D
DavidusUS
Verified booking
couple
Standard Room
Stayed in Oct 28, 2025

"By Far the Worst hotel I have seen!!!!"

1.0

Nothing!!

I didn't like that the elevator did not work, the pool was closed and dirty. I could not secure my room in a safe manner. There was blood in the shower. There was mold and water around the window. The blind was destroyed. there were cigarette burns in the furniture. I am a disabled veteran and have health issues and had to carry all my families things up two flights of stairs. The AC didn't work either. This property also was a long term stay for the homeless which was not on the property website. I am disgusted by everything that I have seen and was not impressed at all. The safety and security of my family should not be jeopardized for a weekend getaway. DO NOT STAY HERE IF YOU ARE LOOKING FOR A BUDGET FRIENDLY AND SAFE HOTEL. I have had to fight to get my refund and deposit back. The property said that they had contacted booking.com but are being difficult. The lady at the desk when I called about my refund was rude as well.

Helpful?
O
OchoausUS
Verified booking
couple
Standard Room
Stayed in Oct 23, 2025

"Overall ok would stay again"

6.0

Over all clean place

They say the offer breakfast but dont ans also they have no microwave

Helpful?
D
DirikiusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 16, 2025

"Very Good"

7.0
Helpful?
C
Clayton
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Good"

2.0

Room was dirty - visible poop stains on the seat. Stains on the pillows and sheets. Musty smell throughout. There’s a sign at reception saying the property is 100% smoke free, which is hilarious since you’re greeted by nothing but weed smoke everywhere in the building. There’s no elevator and the stairwell is sketchy. The deadbolt on the room door doesn’t work. The room door has a clear inch opening under it, which makes it very uncomfortable. Booked for two nights, ended up staying one - just couldn’t fathom staying another night. Also, photos make you think it’s okay- do not fall for it like I did.

Helpful?
H
HarleyusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"Cheap but for good reasons"

5.0

Great location, easy to find.

A lot of random people hanging out in the parking lot all hours. People can up to us trying to sell us drugs. Could use a good clean and vacuuming.

Helpful?
J
JoshuausUS
Verified booking
couple
Standard Room
Stayed in Sep 29, 2025

"Worst stay ever"

2.0

Not too much I can say I liked. Our second time staying there, the first time was quite pleasant but this time it was a complete nightmare 😞

I kept trying to call morning of, couldn't get through, when I finally did I heard tons of commotion involving 911 n the law... When I arrived, was told elevator was broken to the 3rd floor I was staying on... Ok. But then when I got to my room, the beds looked slept in already (hair and dirt). I asked for my beds to be remade, I got handed sheets to make myself. They asked me what size beds I said two doubles they handed me kings or something way too big but I made due. The part that really topped it off was I found drug paraphernalia (choy boy) in the drawers and I'm 6 years in recovery.... Housekeeping really needs to step their game up. When checking out, I asked about my 50 deposit and they said it would be returned in 7 days.... Smh. It was a nightmare. When the guy made me follow him to the laundry room to get my sheets I asked him the closest way to get back to the third floor The directions I got was go straight I got so lost and could not find stairs to get back to my room and had no phone on me... It was bizarre. I had a major breakdown within 20 minutes of being there n went to relax. Would not recommend.

Helpful?
P
PantojausUS
Verified booking
couple
Standard Room
Stayed in Aug 30, 2025

"Não gostei"

1.0

Nao gostei

Não gostei

Helpful?
T
TeresausUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Good"

1.0

Price was cheap

Smells bad Different types outsiders people's staying on regular.was t too many outtown guests

Helpful?