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5.8 / 10 Guest Rating

The Plaza Inn & Suites

931 Dual Highway, Building A, Hagerstown, Maryland, 21740, Hagerstown, US

The Plaza Inn & Suites - main view

About the Property

Discover comfort and convenience at The Plaza Inn & Suites, your ideal retreat in Hagerstown!

Recreational Amenities
Unwind with our fantastic indoor pool and enjoy seamless connectivity with complimentary wireless internet throughout your stay. Dive into fun or relax in your room after an exciting day.

Business and Event Facilities
Whether you're planning a corporate meeting or a special event, our hotel boasts 2400 square feet of versatile conference space, complemented by three fully-equipped meeting rooms.

Accommodations
Relax in one of our 145 air-conditioned rooms, featuring flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy the convenience of desks, free local calls, and all the comfort you need.

Make your reservation today to experience the perfect blend of leisure and business at The Plaza Inn & Suites!

Facilities & Amenities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Conference space
RV, bus, truck parking
Free self parking
Snow tubing nearby
Free RV, bus, truck parking
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Double Beds, Non Smoking - Photo 1
Standard Room, 2 Double Beds, Non Smoking - Photo 2
Standard Room, 2 Double Beds, Non Smoking - Photo 3
Standard Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds462 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and heatingNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

43 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskPrivate bathroomHeating

DOUBLE TWO DOUBLE BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$92.35

$73.88

Includes taxes & fees

Guest Reviews

5.8
Good128 verified reviews
AI Summary

Guests highly rate the walking distance to shopping and food and frequently praise the friendly staff.

Categories

Cleanliness3.3
Service8.7
Location7.3
Room Quality5.2
Amenities4.3
Value for Money6.2
Food and Beverage6.3
Overall Experience5.2

Select topics to read reviews

H
HawksusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

9.0

Verything

Helpful?
B
Burt
Verified booking
partner
Standard Room
Stayed in Aug 23, 2025

"Good"

6.0

You are walking distance to food, dollar tree, family dollar, auto zone shopping center and they have laundry facilities on site.

Helpful?
P
PaulusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 23, 2025

"I’d stay there again"

8.0

Staff was very attentive and quickly fixed tow problems

Helpful?
M
Mike
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Excellent"

8.0

Nice place

Helpful?
S
ShavonusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"Good"

4.0
Helpful?
A
Alita
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

It was nice and quiet.very peaceful place to stay.

Helpful?
E
EkaterinacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0
Helpful?
A
Angela
Verified booking
family_with_children
Standard Room
Stayed in Aug 9, 2025

"Good"

2.0

The bedding was stained and had burn holes in it. There were black specks all over the bedspreads that we thought might be bed bugs. Bathroom mirror was filthy and floors were sticky. Smells of smoking in various areas even though it’s a non-smoking property. Pool was closed and vending and ice machines were all broken. It was so miserable that we didn’t stay but 5 minutes, we left the premises and sought a refund. This hotel gets a deplorable rating.

Helpful?
A
Aimee
Verified booking
Standard Room
Stayed in Aug 8, 2025

"Would Not Stay Again Only Due to the Other Guests "

2.0

The actual room is a typical room for a low-cost hotel. The staff is very friendly and helpful. However, the actual hotel is in pretty bad shape. You can tell that it was gorgeous back in its day. The pool is amazing. My kids played there non-stop. However, everything else in the hotel is falling apart. None of the ice machines work. There’s no breakfast area or gym. There’s definitely a smell in the hallways. Many of the hotel doors are broken (not the ones that go to your actual room, but the ones going outside or to other parts of the hotel). There’s a lot of people hanging out drinking and/or smoking, or screaming profanities (that part was extra sad…I didn’t feel unsafe, but my 3-yr-old had a lot of questions). Honestly, for the price, I would stay there again if it wasn’t for the other guests. The other guests make the place a tough spot. I had two separate guests ask me to their rooms in front of my toddler. WILD.

Helpful?
P
Pamela
Verified booking
partner
Standard Room
Stayed in Aug 3, 2025

"Good"

2.0

Horrible place. I got there and the place was surrounded by people just standing outside. Inside the facility was noisy and a bit dirty, the hallways were dirty and i dont think they have AC in the building, it was so hot inside. The property smells awful. I planned to stay there for 2 night but i left 5 minutes after checking in. The place made me feel unsafe and i just couldnt stand the smell. I would not recommend this to absolutely anyone.

Helpful?
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