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5.8 / 10 Guest Rating

The Plaza Inn & Suites

931 Dual Highway, Building A, Hagerstown, Maryland, 21740, Hagerstown, US

The Plaza Inn & Suites - main view

About the Property

Discover comfort and convenience at The Plaza Inn & Suites, your ideal retreat in Hagerstown!

Recreational Amenities
Unwind with our fantastic indoor pool and enjoy seamless connectivity with complimentary wireless internet throughout your stay. Dive into fun or relax in your room after an exciting day.

Business and Event Facilities
Whether you're planning a corporate meeting or a special event, our hotel boasts 2400 square feet of versatile conference space, complemented by three fully-equipped meeting rooms.

Accommodations
Relax in one of our 145 air-conditioned rooms, featuring flat-screen televisions and private bathrooms with complimentary toiletries. Enjoy the convenience of desks, free local calls, and all the comfort you need.

Make your reservation today to experience the perfect blend of leisure and business at The Plaza Inn & Suites!

Facilities & Amenities

Free WiFi
24-hour front desk
Elevator
ATM/banking
Conference space
RV, bus, truck parking
Free self parking
Snow tubing nearby
Free RV, bus, truck parking
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King Bed462 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and heatingNeed to Know - Housekeeping on requestNon-Smoking

43 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskPrivate bathroomHeating

DOUBLE KING BED NON SMOKING

Non-refundable
Room Only
20% OFF$92.35

$73.88

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking - Photo 1
Standard Room, 2 Double Beds, Non Smoking - Photo 2
Standard Room, 2 Double Beds, Non Smoking - Photo 3
Standard Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds462 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Air conditioning and heatingNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

43 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskPrivate bathroomHeating

DOUBLE TWO DOUBLE BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$92.35

$73.88

Includes taxes & fees

Guest Reviews

5.8
Good128 verified reviews
AI Summary

Guests highly rate the walking distance to shopping and food and frequently praise the friendly staff.

Categories

Cleanliness3.3
Service8.7
Location7.3
Room Quality5.2
Amenities4.3
Value for Money6.2
Food and Beverage6.3
Overall Experience5.2

Select topics to read reviews

G
Gary
Verified booking
family
Standard Room
Stayed in Aug 1, 2025

"Good"

2.0

The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.

Helpful?
E
EDWARD
Verified booking
Standard Room
Stayed in Jul 27, 2025

"This place is a dump"

4.0

No A/C in the lobby in July, doors open, check-in counter is all behind glass similar to a prison, lobby & room reeked of pot/marijuana, wall thermostat didn't work, bar by pool is closed, no ice machines (in July). Went to counter at about 9:15 PM, no one was there. Prostitute/drug addicts walking around outside the hotel in parking lot.

Helpful?
T
TammyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 26, 2025

"Don't sleep here!!!!"

1.0

Leaving!!!!

Elevator didn't function correctly and we were on 3rd floor. Indoor pool was filthy. Our room was dirty. The bathroom was dirty. The room had a motion detector tied to the hvac. When we got to room, it was 84 degrees. We got room down to 76 degrees and left for dinner. When we returned, room was 88 degrees with air conditioner off. People were knocking on the adjoining room door all night long! There was a huge and loud party in parking lot. Drinking and drugs! I didn't feel safe at all!

Helpful?
F
FeleciausUS
Verified booking
couple
Standard Room
Stayed in Jul 26, 2025

"Good"

1.0
Helpful?
S
Selene
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Excellent"

8.0

Yes is good

Helpful?
C
Carl
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Good"

2.0

If you like drugs, this is your place.

Helpful?
M
MyersusUS
Verified booking
solo traveller
Standard Room
Stayed in Jul 22, 2025

"Superb"

9.0
Helpful?
C
CrystalusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 21, 2025

"Don't stay there"

3.0

The pool

Having a two rooms without AC and then having to demand to get moved to 2 other rooms almost 2 hrs after getting there. Claiming we needed to give it time for the air to work. The air was broke

Helpful?
D
Daniel
Verified booking
partner
Standard Room
Stayed in Jul 19, 2025

"Good"

2.0

Garbage all over outside. Somebody begging for money. Dirty room

Helpful?
J
JoseusUS
Verified booking
young couple
Standard Room
Stayed in Jul 17, 2025

"Bad"

1.0

Nothing

Everything

Helpful?
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