Hotel Kinder Express Near Coushatta Resort

The hotel had extensive damage from the storm that went through in the weeks prior. Unfortunately that left the hotel with a pretty bad smell. The hotel just looked unsafe but was the only option we had so we stayed. So much was dingy and dirty the lamp shades were full of rust, the carpets felt wet, there was just a lot going on amd not in a good way.

No tv, pool was very dirty and green, room was ok. House cleaning didnt clean bathtub, leave enough towels for 2. There was trash, beer cans every where, all trash cans over filled. Lots of construction going on. I understand damage from the storm, but they should not charge full rate, or offer another stay.

Pisser! Took my reservation 10 days earlier, but when I showed up at 10:30 p.m. after a 4 hour drive to come help with clean up in the area, I was told "No rooms! We cancelled everything!" WTH?!

Made a reservation for this property and had a confirmation number. When I arrived at the property they had no available rooms. This was horrible since I had no place to live after Hurricane Laura.

A person has to go into this with the understanding that some parts of this state were effected by hurricane laura. This hotel has wind and water damage so know that when booking. It is very close to the casino which was our reason for staying there but don't expect much from this hotel in it's currently state.

I was already in lake Charles 2 hours before check in its a 5 hour drive from home. Got message that our reservation was canceled so we had to go back home. I think if we have to cancel 24 hours in advance they should give us advance notice also.

Didn't stay. No one mentioned that the hotel was closed. I got the confirmation so I headed to the hotel unaware that it was closed. Drove3 3 hours to find out it was close. Not a happy oerson.

Closed when I arrived that evening. No email or phone call. Orbitz was unable to locate another room anywhere within two hour drive. I slept in my truck.

It was good

Had to pay extra on room. On CheapTickets said another price and was charged additional charges.