Comfort Suites Lewisville - Dallas

This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.

Honestly, the price was good. we got 2 queen beds and a sofa bed. It was only for the night, we checked in like at 8 pm and left like at 6 am, it was a decent clean for the rate and the value for the room, it had some type of fragance but it didn't stink.

So the sofa bed had a bunch of coins after I took the cushions off which means they don't clean that good, also the phone wasn't connected and we had to go downstairs for sheets for the sofa bed, it was a questionable clean for a hotel, there was dust on the trim in the bathroom and a lot behind the nightstand cause I was trying to plug in the phone also the side door f the hotel doesn't close which is scary if you're staying very close I felt a little at ease because we were in the second floor, yes the elevator does make noise in a way like an old one would I guess but seem to work fine, other than that you honestly get what you pay for, all the other hotels had crazy high rates and this one was a bit more moderate even though they have a $50 dollar deposit fee that will be reimbursed in 4 to 5 days I think.

I stayed at this hotel recently and it was absolutely dreadful. From the moment I walked in, I could tell that the place was maybe the wrong choice. I was misled by the pictures online. The elevator was rusty and seemed like it was barely functioning, which was the first red flag. The paint was chipped on the room doors and hallway walls. Once I got to the room, the issues only got worse. The furniture was old and clearly hadn't been updated or well-maintained since the hotel opened. The bathroom had visible mold from the sink to the tub, which is both disgusting and unacceptable. On top of that, there was a bad, lingering smell in the room that I couldn’t get rid of no matter what I did. I sprayed the room down and tried to turn the air on and it only got worse. Not sure if the filters been changed at all. To make matters worse, the sheets and pillowcases were dirty, and it was clear they hadn't been properly cleaned. I felt uncomfortable and unsafe during my entire stay, and I couldn’t wait to check out. Overall, it was a terrible experience, and I feel like my money was completely wasted. I would not recommend this hotel to anyone, and I’ll definitely never stay here again. I am so upset I wasted money on this hotel. I could not convince myself to stay at this property causing me to leave earlier than expected.

The room was very clean and quiet. We had very good nights sleep. The staff was very friendly.

The hotel staff was friendly and accommodating, making our stay comfortable. The breakfast was delicious, with a great variety of fresh options. A perfect start to the day! Would definitely return. Rooms were spacious and smells good...

Comfort Suites offers spacious rooms, great amenities like free breakfast, Wi-Fi, and a fitness center. Friendly staff and a convenient location make it a great choice for both business and leisure stays. Ace was so helpful, I will recommend this hotel.

We had a great experience at this hotel. Check in was super quick and Anandh was so helpful and there lobby was smelling good. Rooms were big and clean. Property was quite and I loved it personally. We will be back again when we visit Dallas again.

There were cockroaches coming out of the bathroom. The two smoke alarms were not set up. Big safety hazard! The bed sheets were dirty along with dark, red stains on the sofa bed.