Holiday Inn Alexandria at Carlyle by IHG

Musty the smell was musty when you got to the floor in the hall and in the room

Hotel was out dated. Our original room on the second floor smelled horrible. It smelled like mildew and cigarettes. There were dogs barking. Our second room didn’t smell as bad but it was super humid and stuffy. The bathroom was falling apart. Would not recommend. Hotel staff that checked in was terrible.

I asked for a blanket to be delivered to my room. No one ever came. It was freezing in my room, very uncomfortable. I had to turn off the total system.

It was a place to stay and was clean

Was musty, AC didn’t work well and was warm in the room. Didn’t love that no breakfast included and had to pay for parking but I chose the hotel🤷‍♀️

The stay was great. Finding the hotel was a bit confusing.

The staff was mostly nice, especially the front desk and breakfast guy. The Holiday Inn was a good choice for me in the past, not too expensive and a great place, but lately, most Holidays Inn I went are more like a 2star hotel. One last thing: after 2 nights eating in their bar, I chose to bring my food on my 3rd night, I only ask for an empty glass to pour my wine in my room, they said manger didn’t allow glass in the room. Sometimes these little details can ruin your whole experience. They need to remember that a hotel is were one person wants to be treated well and at home, not a stranger. I didn’t feel at home in this hotel. I used to have good times in Holidays Inn, but based on this property , I wouldn’t pay more tan $99 a night.

The hotel was very clean and well-maintained, with a comfortable atmosphere and a nice breakfast selection in the morning. I especially want to highlight the excellent service from Paiman at the front desk. He provided a warm welcome, was very professional, and made sure everything went smoothly during my stay. Overall, a great experience.

Was good