OYO Hotel Dundee By Crystal Lake

Terrible condition, but work was being performed to improve.

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The bed was old an sunk in, had roaches, amenities where poor, no cofee pot, overall a poor place to stay

The lady at the front desk was super nice and helpful I give her a five star. Even though the place is old, everything was very clean. The shower water was hot, the tv was working, the fridge too. You know, for the price the place was good. I would stay here again in the future.

It is old but is under renovations. Next door there was a dog barking all night which made me have a hard time trying to sleep. The bed was uncomfortable but everything else was good.

I can’t say I liked anything about the property. Staff was very rude. I paid for a third night and they banged on my door and made my entire family leave after I already paid and showed them my confirmation.

Me and my three children and dog had to move our things out at the last minute because they claim that I didn’t book a room even though I showed them my confirmation and it taken out of my bank account

My personal recommendation would be to evaluate other properties around if the difference is not more than 30$ is better to avoid this one. If is your unique option take it. The price I paid was too high for what I got.

They are under construction and I overpaid for what we got. It was not worth $100/night. No water in the pool. Police was there when we arrived dealing with a cancellation the lady had paid for but didn’t check in by a certain time. That was messed up. They basically were overbooked and booting people. They use dark sheets so can’t tell how clean they were. The mini fridge was loud and knocking all night. The bed was comfy but bring your own pillows n sheets.

Good

Beware that this hotel does not honor your reservation if you arrive after 11pm and they do not give refunds! They don’t even answer the phone. What kind of customer service is that?