THesis Hotel Miami Coral Gables, Curio Collection by Hilton

Came here with my family to tag along on my husband's work trip. Great location and hotel was so nice and staff was amazing. Thank you to Fernando for the recommendations for fun activities to do with our kids. The hotel pool was perfect. The Ivy restaurant was great. We love Miami and cannot wait to return hopefully soon!

Had to call support to connect each of our devices. That doesn’t happen at Marriott hotels.

Location.

1. Parking wasn’t free. 2. Toilet only flushed sometimes. 3. Shower head was a joke. 4. Room was too small. 5. Food was so so. 6. Price was ridiculous for this hotel. I should have stayed at a different hotel. There are lots of them to choose from, but the ratings swayed me.

Location was across from University of Miami

So far it was good.

Quarto grande, banheiro bom

Academia muito pequena Café estava incluso no valor mas foi cobrado no check out - apesar de ter sido retirado o processo demorou e atrasou o check out Não fica café disponível o dia todo como costume nos EUA - apenas pra manhã Pressão fraca da água do chuveiro

Hotel was beautiful, mamay was a treat, rooftop was nice food can be a little better there but all in all I had a nice relaxing time here

Very clean and comfortable

Expensive

Localização e estrutura

O serviço deixou a desejar. 3 dias não repuseram água e papel higiênico. Tinha que ficar pedindo para fazer o serviço de quarto. Na hora do check out, não foram honestos. Tinha voucher de café da manhã e cobraram. O atendente da noite disse que não podia tirar, que era para pagar descontando oque foi cobrado a mais. Paguei Td ok com meu cartão de viagem. Dps, cancelaram o débito, e cobraram o valor cheio no cartão brasileiro que havia passado de calção. Sem contar o café que 2 dias não nos atenderam pois alegaram que estavam sem capacidade.

The location was the best. We were there for the graduation at UM. Breakfast was good. I was super appreciative that the hotel front desk person was able to retrieve and hold my husband's phone that was accidentally left on the lobby couch when we left the hotel. The room was efficiently laid out, neat, clean and tidy. The service & happy hour at the Mamey restaurant in the hotel was great. The ambience of both the Ivy and Mamey were very relaxing and inviting.

I have an electric car and there was some significant charges for leaving the car in the electric charging station while not charging, which we would not have known had we not gone with the valet to the charging station to see the actual notices of charges. We had to go with the valet to the charging station so that we would know the location of the car to move it once charging was completed to avoid the unnecessary charges for leaving the car in the charging spot. Given the price of the hotel, I would not have expected that.

Location

2nd floor gets all the smoke from the restaurant grill...fills the hallway and all the rooms...when I mentioned it to the staff...they laughed at me. I had originally requested a higher level floor.....no comment.. Working..alone sat in empty restaurant waited 37 minutes for waiter to NEVER come back with complimentary drink to to take my order which was going to include a bottle of wine as we had discussed...he was focused on his only other table in the entire restaurant that was paying the bill... Note most singles do Not go out to eat alone for exactly this reason...they Staff only care about their potential tip...and had no care to worry or care of the atmosphere I was experiencing....which was completely ignoring me....there was nothing on the menu that was even tempting...I just wanted a friendly staff for nice service with a smile after a 12 hr day at the hospital...the longer I sat...and he would not even make eye contact..the more pissed off I got...then at 33 minutes into to this time frame when the Only other table in the entire restaurant got up to leave...I still sat there...even without any water...still or otherwise...for another 14 minutes....and then I was just done...got up and walked out...past three others on waite staff....who said absolutely nothing to me like I was invisible.....that was what was the worst part....like I did not even exist....and the manager whom I asked for to speak with for the next 3 days....called me the day I checked out....and wants me to come stay with them again.....would you? Like I never even existed....wow....