DoubleTree by Hilton Dearborn

Marsha made our stay so much more joyous! Every time we went down to the front desk she had a grin on her face and light in her eyes. So sweet and helpful! An absolutely glowing soul

Good location easy to find, very nice and helpful staff especially Marsha at the front desk, room was fresh and clean, pillows super soft, bathroom was spacious, warm cookies at check in, good parking

When I booked this room I thought there were balconies, there was not, and no openable windows for fresh air, the room was very tight for a family of four, online pricing for breakfast buffet was $16 when it was actually $25, we needed to be moving at 6am and needed coffee, but there wasn’t any ready in the lobby and only 2 little cups in room and breakfast did not start until 7am. Pool looked awful very foamy and stuff floating in it kids wouldn’t go near it

This is our new preferred spot in Dearborn, close to the businesses we frequent! The staff's service is always consummate, and Marsha was very kind at the desk. Thank you for the comfortable accommodations! We'll be back!

Had restaurant, was updated, and comfortable

No free breakfast - even though we were told we had them

The lobby is deceptively nice, but the rooms are dirty, not properly restocked with supplies, broken toilets and door locks. The carpeting was dirty, rooms smelled bad. Just bad news. We had three rooms, and all were equally bad. At least one of the travelers encountered bed bugs. The thermostat in one room was not functional. The door latch receiver was removed, so the door latch just caught on the door frame opening. I'm guessing that this facility was owned by a chain until the maintenance costs became unsustainable, then it was sold to a family-based organization that did not have the capital to maintain it. So they survive by charging $25 for breakfast, booking in groups of out of town travelers for "conventions", employing family members and saving costs in every other way possible, and by being close to attractions. There are plenty of nicer places nearby, use them. I'll never stay here again. And don't get me wrong, the staff was friendly, but there is nothing backing them up. Go elsewhere.

I always go there

Clean and staff was friendly

The location no places really delivered food there

My husband and I hosted a Vietnam Veterans Reunion, 134th AHC, in September, and we couldn’t have asked for a better hotel to stay in. Our group stayed here from September 10th to 14th. The front desk staff were always very friendly and welcoming, and they were accommodating of our guests' requests for assistance, whether it was contacting housekeeping or arranging transportation. Mimi Sion was great to work with. She went above and beyond in helping us host a successful reunion. She made it a point to check in with us throughout the day to see if there was anything we needed and how things were going. She doesn’t know the word NO. Mimi always answered with “We can do that!” She truly is an asset to this hotel. It was mainly due to her outstanding customer service and hospitality that this reunion was a success. I must say, Abdul Mustak, Banquet Manager, provided exceptional service by keeping our hospitality room attended to and adhering to the banquet room floor plan. Ensuring the banquet room was set up to accommodate the Rolling Thunder presentation of the Missing Man Table. Making sure the U.S. flag and wreath were positioned just right. I received many comments about the food, its beautiful presentation, and the service being spot on. The salad was fresh and crisp, the pasta was al dente, the beef was very tender, and the chicken was also flavorful. The assortment of desserts was a big hit. Everyone enjoyed the daily rotating hot breakfast choices. Thank you to all who kept the trays full at all times. It was a busy time, with all of us and the other patrons. And it’s not every day you see an executive chef, dressed in his chef’s whites, pushing a hotel's luggage cart, helping a guest get to their room. THANK YOU, Chief Andre! Your kindness was much appreciated. And the banquet dinner was outstanding. Right down to the two children's plates and the food restrictions plate. If you find yourself needing a hotel that caters to all your needs, I highly recommend the DoubleTree Detroit - Dearborn for any special event. Thank you all for all you do. We couldn't have done this without everyone's help!