Harrah's Council Bluffs – A Caesars Rewards Destination

Nice hotel, great food, and fun gaming!!

Given 3 different rooms until we got one that didn’t have beer bottles everywhere and was cleaned. Front desk laughed and thought it was funny every time we came back to get a new room. Had to haul suitcases up and down 3 times and front desk said they had no way to tell if room they were putting us in was clean or not. They kept laughing and thought this was hilarious that their computer system was giving them bad info. Also charged 15 dollars upon check-in for hotel tax that wasn’t disclosed when booking. Room we ended up getting wasn’t vacuumed and didn’t have towels or soap. So mad at that point we just took it and asked front desk to clean room and they wouldn’t because cleaning crew was gone for the day. They laughed and thought it was funny again.

Room was real nice and clean chk in fast and easy. Courteous front desk. Would recommend to anyone.. looking forward to a hot bath and good rest

Stay was great, motel room was very nice. If the casino floor was totally non smoking it would be great

Usually this hotel is clean and I’m not certain if the hotel is at fault or some other person . It could of hitched a ride in.. possibly

The room was nice and the staff was friendly.

Parking was great with a parking garage option for free! Staff was super friendly and when I asked for more towels, they had them at the counter and didn't have to go back somewhere to get them! Room was great, bed comfy, shower and towels were good. Would definitely stay again!

The hotel was fine. The room was very spacious. The problem is that you can still smell cigarette smoke even in the hotel rooms. You can't escape it. We were on the 5th floor but no amount of filtration can keep the cigarette smoke from spreading thru the hotel.

Check in was quick.

It appeared that they did not sweep the bathroom floor because we found a lot of hair on the floor.