Quality Inn Morganton Southeast

The room and hotel were nice. The only issue was a gap in the door that let in freezing air all night. At 20° it was a cold night. Had to drape the curtain ovet the door to block the cold.

Trash bags outside our door and around every corner at all hours of the day. Cobwebs in the room.

The beds were very comfortable to lay in with the right temperature of the room when you adjusted the air conditioner. The heat was lovely too with the temperature you set it on. It didn't overheat in the room nor did the air conditioner freeze us while we cooled down.

I didn't like the fact you couldn't take anything out of the kitchen into your room because I had a sleeping baby that I didn't want to wake up just to eat breakfast. It takes a long time to get him asleep so I wanted to take a plate of waffles into the room to warm up when he woke up from bedtime. Other than that everything was cool.

nothing

they charge me $100 over

Nothing to like about the hotel

The heater on the room was not working. The staff didn’t want to move us to another room. It took them 2 hours to give us another room.

Room was next to another occupied room, which was weird bc they were far from full occupancy. So we could hear conversations, doors opening and closing, etc. Do not understand why there was not at least one room in between us. The room was freezing when we first got there. It did heat up quickly thank goodness. Bed was comfortable, but bed spread was stained. We hoped it wasn’t just reused but with the stains it made us question it. Also made us question what else may not have been cleaned or changed. A large part of the ceiling was by the sink was peeling and hanging down. The chair had a rip about 4-6 inches long with stuffing exposed. All of these things put together, we could not understand why, with so many empty rooms, did they give us one that needed repairs. It would seem like they would give the rooms with no problems to their customers. We felt like we were given the bottom of the barrel, which was unnecessary, unless all of their rooms are like this. Will probably not come back to this location. Hopefully other ones are better kept.