Clarion Pointe Hopkinsville near The Bruce Convention Center

Great upcoming changes with new management

Pictures of this property were deceiving

I was charged for a room that I didn't even stay in and now they're refusing to give me a refund. The pool was shut down by the health dept. The place is falling apart. My room was DISGUSTING. My shampoo, condition and body wash were OPEN AND USED. Splatters of God knows what on the headboard. Couldn't hang any of the clothes on the rack because it was broken and shoved into a hole in the wall. Mold of some sort on the baseboard. The bathroom ceiling is practically falling in. I do not recommend this place to anyone.

Restaurants and fast food and Walmart was in walking distance

Bathroom commode kept running

Nice helpful folks.

Despite giving a low rating for this hotel, I have to talk about some of the good things. Oliver, at the front desk, was great. The beds and pillows were very comfy and made for a goodnights sleep. The room wasn’t dirty. The reason I rated this low is because there was no mention online of it being in the process of renovation. There was supposed to be breakfast, but when we got there a little after eight, there was no juice in the machine – in fact it didn’t even look like it was working, fruit was very minimal, in the refrigerator that would normally have milk, butter, yogurt type items nothing but freezer packs. I think they might’ve had waffles, but I couldn’t tell. The pool was closed and the fitness room was closed. You could tell they were renovating, but it would’ve been nice to know that ahead of time. Possibly that is why the price was good. We could not get our TV to work and Oliver came to try to get it. He did offer us to change rooms but after getting everything in and settled, we decided not to do that. I think once this hotel is done, it will be better. I don’t think I would stay there again until it was.

It was decent enough place to stay if you just needed a bed for the night or two since it was located near restaurants, a Walgreens, and a Kroger

There were no vending machines or little area near check-in to buy snacks. What coolers they did have were empty. There is a resturant as stated in the description, but it was closed. The guest laundry was just a washer/dryer set in a corner, and the washer was out of order.

Great owners trying to turn an old Holiday Inn (now Clarion) around. They were super sweet. Basic rooms that were clean and quiet. No issues at all. Would stay there again if I ever needed a bed in that area.