The New Osterley Hotel

Comfy

Bar was closed

Ideal location friendly staff.

Bed was noisy creeks.

I definitely do not recommend two anyone it was so bed Iwe tried to book elsewhere. But it was all booked definitely not clean definitely not even tidy inside or out. We wouldn’t even get a shower it was that dirty.

There was nothing to like. I have put on photos of the outside the green place is next door. I’ve never seen so much dirt and rubbish.

Nothing

Everything

I could not stay because of my disability

Please tell people that there a lot of stairs to climb

The only good thing was in was over the road from the winter gardens

Everything, the sockets where coming off the wall, the was damp on the ceiling it smelt musty. I tried calling them in the morning to drop out suitcase off early no answer, the numbers the had up on the door where off aswell, they then wanted £20 deposit for the room key wasn't told it was cash only don't accept card payments, wallpaper coming off the walls.

Very run down

Holes in the walls not clean

It was open later to book in

I book a double room and the key was not working and there give us a single room with to beds the wardrobe was broken the kettle was dirty inside and had wood bordes on the bed and had rubbish under the bed xxxx