Americas Best Value Inn Addison Dallas

It's a horrible place, Towels weren't washed or if washed not properly washed, they were spots, I mean big dirty spots on towels, rooms smell like chemical factory, there was a dead roach in the room. bed sheet had a large gray liquid spot on it. I left the place after an hour.

The staff was rude and very mean. They originally over charged my debit card $221.00 and did not honor the reservation. When I addressed the issue they became very rude and mean the entire stay. They finally gave me the .64 cents. But only after I complained (3) times.

location is good. homeless people around the parking lot

I liked the staff. Everyone was pleasant and really nice. My room was perfect.

On the plus side, it was inexpensive and they accepted dogs, which we needed. The lobby was dirty and it felt like the A/C was set on 85-90 degrees. There were bags of garbage piled up in the hallway just off the lobby. The carpet on the stairs and hallways was filthy. The room was not clean and the shower was disgusting. The website said there was free breakfast but there was no breakfast available, not that I would have eaten there anyway. The dining room was filthy. We only had to stay there for about 12 hours, I would not have wanted to stay another night.

Awful. There were sketchy people hanging out in front. They were going in and out of the hotel. The girl at counter had no idea what was going on. It was not safe.

I usually review customer comments prior to booking any hotel which was done for this hotel as well. The outside of the hotel looked like a motel with the flashing open sign. The room had a smell, the inside of drawers were dirty and I didn't feel comfortable sleeping in that bed. Would have changed hotels but we were only staying for 1 night. Will not recommend staying here unless improvements are made.

The rooms smell like smoke . One of the rooms the Phone was broken . Sheets were dirty and had holes on them ..

I enjoyed my stay . Staff was friendly and accommodating. I would recommend this hotel.

Room was non s.oking but I ask for non smoking other than that stay was kool