Best Western Plus Indianapolis North at Pyramids

The lobby was clean but the room was really worn. Bathroom floors were filthy,air conditioner vents were all broken and the desk marble top was broken also the chair was filthy and had cigarette burns all over it. The carpet was nasty and also had cigarette burns. The room smelled like marijuana and cigarette smoke.

Quick check in, room clean. Nice hotel layout.

Frühstück war nicht geniessbar und Wasserautomat und Saftautomat waren sehr schmuddlig. Die Reinigung des Zimmers wurde zu 90% nicht durchgeführt, trotz mehrmaligem nachfragen! Die Bettwäsche wurde 7 Tage nicht ausgetauscht. Die Badewanne wurde 7 Tage nicht geputzt.

I love the new interiors!! Feels super fancy

Friendly people

Great breakfast, clean & quiet.

This place was ROUGH. Grumpy desk people. The whole place wa broken down and filthy. Loud, inconsiderate guests in hallways. Towels left laying overnight around the pool and the towel cupboard completely empty. Breakfast was insane. I waited about 10 min for some eggs to be brought out, but when they came, it was a sheet tray of about 12-15 baked eggs. There were so many people waiting for those eggs. That's not very efficient. I'm sure they ran out again before all the people waiting could get any. I travel a lot and have pretty realistic expectations. I used to like best westerns. But the last three I've stayed at have been about the worst stays I've had in recent years. Should have been a red flag when the closest businesses were a janky looking fireworks store and a discount liquor store in a shared parking lot with the hotel. Never a good sign.

The hotel rooms very nice and the staff helpful and pleasant.

Room was clean and quite great mattress had access to the temperature gage some places you don’t We brought our own pillows they did give u 4 they had lemon soaps they smelled good toothpaste so don’t forget yours we brought our own Our favorite part the pool is outside plenty of clean towels very clean we were lucky no one really came till three check in time there is a smoking section with charcoal grill It’s right off the highway liquor store and fireworks store right next store if needed …

Staff was very nice, they had a good hotel breakfast, and it was a very good price for a room that had been recently updated.