Holiday Inn Knoxville West - Cedar Bluff Rd by IHG

Very friendly staff

Great location, friendly staff, pet-friendly, and an excellent prices.

A suggestion would be to add air fresheners on the first floor.

The first room we were put in smelled old and moldy, the shower floor had what looked liked a layer of dust and when we pulled the sheets back there were spots of uncleanliness. We asked to move rooms, the receptionist was very kind and immediately moved us. The second room wasn’t perfect but we did stay. It was late and we were tired from traveling. At first the door would not open. We had to go all the way back down to the lobby to let them know. Which turned out you had to push up first. (Just inconvenient to talk all the back down to desk to figure out) Shower looked about the same, dirty, you could tell it had not been cleaned properly. There were lines in it that made the years of use and dirt more prominent hairs and soap scum. We just did not use it. The sheets were at least clean. The remote to the tv was covered in something sticky. You could not control the air in the room yourself. We had already asked to switch rooms, it was late and we were tired and didn’t complain anymore because we were just staying for like 8 hours but still not up to standard. Staff was nice

The facility was well kept and the staff was helpful and friendly

Nothing

The shower and bed were both fantastic. It's always refreshing to take a shower and have a good nights rest to make your next day of travel more relaxing.

Location was perfect easy access to I-75. Breakfast was very good.