Best Western Plus Kingston Hotel and Conference Center

used to be good but now theres rats and everything is out of service. there was a blizzard and we were snowed in and they let my disabled mother shovel herself out, by the time someone got there to help they asked her for money to buy himself lunch. literally horrible do not go here.

I moved into the Hotel to be closer to work during the storm with my dog It was very comfortable

It was fine

Location convenient

heat did not blow warm or hot air. Still having trouble reactivating an decades old BW account that has not been active in decades so life now lost three stays since 11/24

We loved the pool and arcade.

The refrigerator wasnt cold. And we didn't get the breakfast that I paid for after spending and additional $100+. I only received a refund of $56.

nothing

that the pool was in construction amd it wasnt on their site thats why i picked this hotel bc my son loves imside pools but this really disappoint him and me

Horrible experience. Dirty, old, crusty. Still waiting for them to reverse a fraudulent charge they knowingly charged me for an extra room night. Spoke to the Assistant General manager who admitted the theft and said they would reverse the charge, never happened. This motel is trash, stay far away.

i did not even stay at this property i cancelled the reservation and booked somewhere else and the property still had the audactity to charge me 150$

it was a scam