DoubleTree by Hilton Schenectady

Terrible rooms, unclean, broken toilet. Had to switch rooms to an equally sub par quality room. Im a Hilton honor member and normally have no issues, not good!!! Also $60 more than the competition 1 mile away

I really enjoyed my stay at the DoubleTree by Hilton Schenectady Downtown. The location was ideal, very clean, and good customer service.

First time staying there and it was great

The hotel was extremely clean. The staff was friendly and helpful. I would not hesitate to stay there again.

Excellent customer service. The room was very comfortable. I would definitely stay there again.

The staff was kind and welcoming. We enjoyed our meals at the hotel restaurant. The room was a bit cramped but still comfortable.

The pool was very cold and the location was not great. Certain parts of Schenectady have gotten a lot nicer but not this block just yet.

room was clean and decent in size but the toilet door was unacceptable as it was slide door making the toilet less private. The service was slow as staff was limited. The breakfast was ala carte with basic options and basic in taste. The 2 staff who treated us were kind though.

The hotel is perfect. I would give 5 stars but our stay started off very rocky with the front desk clerk. We drove hours and got there late. After waiting for a while with no one at the desk, we finally got someone to come to the desk. He may be the rudest person I have ever encountered in any setting. Thankfully we booked with no option of refund so we moved forward with our stay at the hotel. The rest of the staff was incredibly friendly and the hotel was perfect. I hope the gentleman working the desk that night doesn’t deter others from staying there. I was very disappointed in his behavior.

Comfortable and clean.