Sheraton Greensboro at Four Seasons

All the employees we have met have been wonderful. Very friendly and helpful. It’s been a nice place to go to after a hard day at work. The manager, Antonia, was very helpful when our room safe wouldn’t open. Angel, at the Skylite Cafe was a pleasure to talk to. He was an excellent server, very knowledgeable and helpful. We kept coming back to the restaurant for Angel.

Having stayed in many hotels in Greensboro, I can confidently say this was one of the best experiences. The hotel offers great facilities, including a well-equipped gym, a clean swimming pool, and very enjoyable dining options such as Skylight Restaurant and Joseph’s Restaurant. What truly made the difference, however, was the outstanding service. Special thanks to Antonia Scaff at the reception. Antonia and Aranda was incredibly helpful, professional, and attentive throughout my stay, always going the extra mile to assist. The overall staff attitude, comfort, and service quality were exceptional. I highly recommend this hotel to anyone visiting Greensboro.

AJ and Grace are the GOATS at the front desk! Hit them up with all your hotel needs. They the best!

I needed a play to stay during the storm to be able to get to and from work for the weekend. This hotel was close to my job even under the weather conditions. The location made it drivable. It was plenty of parking. The hotel was very clean. The room was spacious and clean. The staff were friendly and helpful. The food was good. The only weird thing about the hotel was that it wasn’t a microwave but it was a restaurant downstairs that made up for it. Very affordable and worth the time and your money.

I needed to deliver a multi-tiered cake and dozens of cupcakes to a conference event happening at the hotel but my contact did not tell me where in the hotel I was to make the delivery. The hotel and convention center is quite massive if you have never been there. The hotel staff was amazing. They pitched in to try and find where I needed to make my delivery and the security guard even walked with me to ensure I found my location in time. They made a stressful situation a walk in the park. I can't thank them enough and look forward to another delivery. If this is the level of service they give a delivery person, I can only imagine the service and care they give their customers staying with them is nothing but top notch.

Pretty decent hotel for the area! The rooms were clean and the hotel itself is near several different restaurants if you want to get out and explore GSO. The skylite cafe downstairs is also good if you don't feel like leaving the hotel! Ángel and Michelle took very good care of me while I was there and the restaurant itself allowed me to just sit and relax after a long day. I definitely recommend visiting the cafe while your in town (Ask for Ángel if you want a good laugh).

The room I booked was changed the night before check-in. Dreading showing up already. This place is a sh@tshow catering to people who don't travel often.

As a Marriott Bonvoy Platinum Elite member with over 20 years of loyalty to the brand, I’ve interacted with countless front-desk and guest services professionals across the country. Very few stand out the way McKenzie at the Sheraton Four Seasons Greensboro did. I was experiencing difficulty arranging a reservation for my mother, who was traveling alone, and McKenzie’s patience, knowledge, and calm professionalism were an absolute breath of fresh air. She didn’t just “handle” the reservation — she owned it. She ensured every detail was correct, anticipated concerns I didn’t even have to voice, and followed through from start to finish. What truly set her apart was her care at my mother’s arrival. McKenzie was present, attentive, and made certain my mother was safe, comfortable, and able to get settled and rest without stress. As a son, that peace of mind is invaluable. As a long-time Marriott loyalist, it reaffirmed why I continue to choose this brand. McKenzie represents hospitality the way it’s meant to be delivered: thoughtful, human, and genuinely service-driven. She is an exceptional asset to the Sheraton Four Seasons Greensboro and to Marriott as a whole. Experiences like this are why loyalty matters.

Do not purchase the insurance. You cannot use it to cancel reservations or receive a refund. My reservation was for January 29–31, but the roads in Greensboro were shut down due to a snowstorm and a declared state of emergency. I did not stay at the hotel. I received zero assistance from the hotel or the insurance company in trying to get a refund. I was told I was simply out of my money and that there was nothing they could do. They even said they didn’t care whether I booked with them again or not. Purchasing the insurance was a complete waste of money.

Stayed at the Sheraton Greensboro for a couple of nights while we looked at potentially moving to Greensboro. This is an interesting hotel, one of the largest in North Carolina but pieced together over time. We had 2 rooms in the high rise tower. The rooms are very dated, but still a large size overall. With the older HVAC systems have a great AC. The hotel was slow so some of the outlets were closed making us dine off property as the selection in the 1 restaurant was subpar. The executive lounge is ridiculously small for that size of hotel. The mall behind the hotel is very depressing as well, getting a once over by arcade security to walk back to the hotel at 4pm. The staff at the desk was very friendly and the room was clean.