Hilton Head Island Beach & Tennis Resort

Great location, beautiful property, on the beach.

Everything was great.

My room was very clean. Everything I needed as far as appliances. Bed was very comfortable. The view of the ocean was awesome. This place has security which I love I feel so safe don't have to worry.

No complaints.

We really enjoyed our stay in our villas . We have no complaints about our accommodations there. However, do not rent from the on-site bike rental program. Every bike ride, we went on a chain came off and we had to walk our bikes back multiple miles with small children. When we call the number on the bike, we never got an answer. Jason the owner refused to even offer any kind of reimbursement or apology for our experience. We go to Hilton head for the bicycle riding with all the trails and we ended up pushing our bikes back every time and having to get in our car. I repeat do not rent the bicycles from the Hilton head beach, and tennis resort on site bike rental program.

This was a great kid friendly place to stay for our quick weekend get away with the grandkids. Once we got our groceries, there was no need to leave again. The play ground and kiddie pool were the biggest hits after playing on the beach!

After booking with Expedia we were handed off to VTrip. VTrip contacted us after booking a room. We were told the HVAC unit wasn't working and to select a different room from the (2) they sent us. We selected a from the picture and we were also told the room was an upgrade. Once my wife and I walked in the room we were met with an overwhelming smell of mold. The ceiling was stained, the wallpaper was pealing off the walls, the floor was disgusting, and the pillows were stained brown. We contacted VTriip and was told someone will be responding to see the room. My wife and I waited outside on the deck (of course) for about and hour. After an hour we contacted VTrip again and asked when the person will be at our location. The male on the phone stated "know one is coming and that he don't even see any complaints in the notes". My wife and I argued for another hour with VTrip and of course got no ware. At this point my wife and I grabbed our bags and left. We were forced to go to another hotel that costed us an additional $150.00. The next day I contacted the manager because there wasn't one around during the above incident. (7pm and we left approx. 9pm). She told me she would refund my money however, Expedia will subtract fees and taxes and forward the rest to us. Who ever reads this be careful booking with Expedia they will hand you over to a different company without you knowing until you book. Expedia will then take some of your money for doing nothing.

I think this is one of the best rooms I've stayed in so far and my many years of coming to hhi. Close proximity to the beach was a plus! Big island in the kitchen was a great addition!

I did not like the bedroom not having a ceiling fan. Left the room feeling of stale air, which made it hard to sleep comfortably. I would also like to see a detachable shower head to get those hard to clean areas. Did not love spectrum.