Holiday Inn Raleigh Downtown, an IHG Hotel

It is very old and dirty. The bathroom is so small and dirty. The ac and tv did not work. The front desk person was extremely rude and unprofessional. The room smelled. I could go on and on.

Nice staff. Hotel condition very bad, in disrepair.

Elevator was broken. Ac was broken and so loud. Never got sleep. No breakfast. Little soap/shampoo and was not refilled by cleaning workers.

Stayed here for Dreamville weekend and it was a wonderful experience. Check in was seamless and it is right downtown so everything we needed was walking distance.

We booked about a month in advance and when we arrived was told that they gave our room away and there no rooms left. After searching their database, said they had a room available for us. This was at close to midnight. Was not impressed with the staff member who checked us in and felt betrayed by the hotel after traveling from NH to Raleigh. We were told earlier, a late check in was ok.

I don't write many reviews, but after a stay there, I want to let people know that this feels like a shabby, worn hotel — chipped paint, missing tiles in elevator, stained carpets and furniture, etc. Not what I have come to expect from a Holiday Inn (and a $155 room rate). Musty smell. Good location in downtown Raleigh. I found the people who worked there to be pleasant, and I slept well, but next time I will examine other options.

Great place!

Room had cracks that outside air was coming in from. Heater blew lukewarm. Between the outside cold temperature air coming in the room from the cracks by the window, and heater not blowing hot air; the room remained cold. Toliet area was extremely small, no room to change. Seperate sink area with no door, and no privavy door to change without being seen by others in the room. Only one working elevator for 16 floors. Older property with much needed repairs.

I reserved a king room but was given a queen Front desk staff person wasn't rude but wasn't friendly or welcoming either. Whe seems to always be in a terrible mood