Newport Marriott Hotel & Spa

The pool was closed at check in. We were told it will open at 5. When we came there at 5, we were told it will be closed for another hour for the chemicals to work. So done precious time was wasted and we could not use the pool that day as we had a restaurant reserved in town at 6:30. Rooms alarm started honking at 6am and woke everyone and it was a Saturday. Could not immediately figure how to turn it off and had to unplug it. Could not go back to sleep after that. No slippers in the room. Bad lighting in the bathroom. Overall hotel is overpriced and did not meet expectations. View from the rom was on the parking with a limited water view. And the check in did not revert to 3pm after COVID. Disappointed.

Hot honey chicken wings in Skiff Bar were fantastic.

Everything was ok until the Coffee shop incident. The older man was rude, short he,didn’t let me finish what I was going to say. So I started to record, but not in his face but the conversation and his rudeness. He refused to give me a refund and called over a manager who was just as rude and had to calm the old man down. The only nice person was the younger Marriott worker and other younger coffee shop worker. I was given a receipt of my refund by the Manager. But she lied and gave me a paid receipt from earlier. Called my bank and they refunded my account.

Όλα τέλεια ευχαριστούμε. Θα ξαναπάω.

Όλα καλά.

My time at the Newport Marriott Hotel & Spa was truly wonderful. From the moment I arrived, the staff made me feel warmly welcomed, and their attentive care made the whole visit special. Ted Wolfenden, the Voyager Rooms operations manager, stood out because he was very professional and kind. He ensured my room was perfectly arranged, seamlessly combining efficiency and a personal touch to create a truly unique experience. I also want to mention Chef Audrey, whose breakfast offerings were delicious and thoughtfully prepared. Her passion for her work was clear, and she took the time to connect with guests, which added a lovely personal element. With beautiful harbor views, a relaxing spa, and a dedicated team, this hotel offers a truly enjoyable Newport experience. I left feeling refreshed and grateful, already looking forward to my next visit. I highly recommend this place to anyone planning a trip to Newport, and a sincere thank you to Ted and Chef Audrey for making my stay so special.

My partner and I got a day pass to the pool and sauna. The concierge was rude right from the start, a front desk worker, said there is a fee then he spelt out the word fee, I’m not sure if that was to attempt to make me feel less than or less educated but inexcusable none the less, the pool was freezing the entire day even though multiple patrons made complaints. As a 5th ward newporter and someone who has either lived or frequented Newport my entire life I was appalled by the entire experience. For over $100.00 just for pool usage I expected much better. -Dr. Ewart

Convenient location!

The location was great. Very clean and staff very friendly, especially all those working the valet parking.

The extra 30 dollars a night for a destination fee was not expected. The fact that you had to use the money in the hotel, I believe was unfair. I believe that the customer should get that money back at the end.