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8.8 / 10 Guest Rating

Sheraton Grand Rapids Airport Hotel

5700 28th St SE, Grand Rapids, Michigan, 49546, Grand Rapids, US

Sheraton Grand Rapids Airport Hotel - main view

About the Property

Welcome to the Sheraton Grand Rapids Airport Hotel, your perfect getaway in the heart of Grand Rapids.

Recreational Bliss: Dive into relaxation with our indoor pool and rejuvenate in the hot tub. For the fitness enthusiasts, our 24-hour fitness center is equipped to help you stay on track during your travels.

Dining Delights: Savor delectable meals at our on-site restaurant or grab a quick snack from our café. Enjoy refreshing drinks at the bar/lounge or poolside bar, making every moment enjoyable.

Convenience & Comfort: With 259 air-conditioned rooms featuring plush pillowtop beds and modern amenities, your stay will be nothing short of luxurious. Our 24-hour business center and multilingual staff ensure that your needs are met at any time.

Don't miss the chance to indulge in comfort and convenience—book your stay with us today!

Facilities & Amenities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Elevator
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 6:00 AM to 11:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Balcony - Photo 1
Room, 2 Queen Beds, Balcony - Photo 2
Room, 2 Queen Beds, Balcony - Photo 3
Room, 2 Queen Beds, Balcony - Photo 4
Room, 2 Queen Beds, Balcony - Photo 5
1/5

Room, 2 Queen Beds, Balcony

2 Queen Beds144-sq-foot room with a balcony Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Queen Room with Two Queen Beds and Balcony

Non-refundable
Room Only
20% OFF$247.23

$197.78

Includes taxes & fees
Room, 1 King Bed, Balcony - Photo 1
Room, 1 King Bed, Balcony - Photo 2
Room, 1 King Bed, Balcony - Photo 3
Room, 1 King Bed, Balcony - Photo 4
Room, 1 King Bed, Balcony - Photo 5
1/5

Room, 1 King Bed, Balcony

1 King Bed144-sq-foot room with a balcony Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King Room with Balcony

Non-refundable
Room Only
20% OFF$262.79

$210.23

Includes taxes & fees
Room, 2 Queen Beds, Courtyard View - Photo 1
Room, 2 Queen Beds, Courtyard View - Photo 2
Room, 2 Queen Beds, Courtyard View - Photo 3
Room, 2 Queen Beds, Courtyard View - Photo 4
Room, 2 Queen Beds, Courtyard View - Photo 5
1/5

Room, 2 Queen Beds, Courtyard View

2 Queen Beds144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNeed to Know - No cribs (infant beds) availableNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Queen Room with Two Queen Beds and Courtyard View

Non-refundable
Room Only
20% OFF$247.23

$197.78

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
1/5

Room, 1 King Bed

1 King Bed144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$195.01

$156.01

Includes taxes & fees

King Guest Room, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$325.53

$260.42

Includes taxes & fees
Room, 2 Queen Beds - Photo 1
Room, 2 Queen Beds - Photo 2
Room, 2 Queen Beds - Photo 3
Room, 2 Queen Beds - Photo 4
Room, 2 Queen Beds - Photo 5
1/5

Room, 2 Queen Beds

2 Queen Beds144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNeed to Know - No cribs (infant beds) availableNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$182.75

$146.2

Includes taxes & fees

2 Queen Guest Room, Guest room, 2 Queen

Non-refundable
Breakfast Included
20% OFF$308.74

$246.99

Includes taxes & fees
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 1
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 2
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 3
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 4
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 5
1/5

Room, 2 Queen Beds, Balcony (Hearing Accessible)

2 Queen BedsFeatures a private balconyInternet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

Sleeps 4
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Hearing Accessible

Non-refundable
Room Only
20% OFF$231.69

$185.35

Includes taxes & fees

Guest Reviews

8.8
Excellent181 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.0
Service9.5
Location8.5
Room Quality8.5
Amenities9.0
Value for Money9.0
Food and Beverage8.5
Overall Experience9.3

Select topics to read reviews

G
Gene
Verified booking
friends
Standard Room
Stayed in Jun 27, 2025

"Good"

2.0

I was so very unhappy with the Sheraton Hotel and their staff. On Thursday we left our room for the day returned around 4:00 PM and room was not serviced. I went to front desk and complained to them. They said it would be taken care of. After going out and returning at 10:00 PM the room, garbage, towels and coffee service was not attended to. I again complained and finally got someone to bring a few new towels. I asked for them to comp my night as to make up for my inconvenience. I was told they could not help me as I booked thru you. I would appreciate a call and something done for my terrible stay. Thank you

Helpful?
A
Alexus
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2025

"Excellent"

8.0

N/A

Helpful?
B
Brennan
Verified booking
Standard Room
Stayed in Jun 25, 2025

"Exceptional"

10.0

Very nice. I like

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Jun 25, 2025

"Excellent"

8.0

Please fix hot tub jets did not work

Helpful?
L
Lynelle
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Exceptional"

10.0

Very nice

Helpful?
S
Shawntay
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Exceptional"

10.0

Visiting family

Helpful?
J
Jason
Verified booking
partner
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Rooms were amazing and beds were comfortable

Helpful?
E
Erin
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Excellent"

8.0

The bed was comfy and pillows were awesome. The hot tub was out of service so we decided to not use the pool

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Jun 15, 2025

"Good"

6.0

There were no extra towels on the property so my family of 4 had to share 2 for showers. No towels in pool area and womens pool bathroom had broken vanity and door would not even close let alone lock. Room was ok other than there was no coffee sugar or creamer and the closet door was off tracks. Check out was awkward as we walked up where 1 gentleman was working; he was typing on phone and when we said we need to check out he said "ok" that was it. I then asked if i could give him keys and he just snatched them with no words and went back to phone. Just super awkward.

Helpful?
B
Bethany
Verified booking
Standard Room
Stayed in Jun 15, 2025

"Excellent"

8.0

Nice hotel with a nice pool area, however the pool area does not appear to be cleaned regularly. The ground seemed pretty dirty. There were also no towels both times we went down to the pool. The second time we asked for towels, we were told there were no pool or room towels available.

Helpful?
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