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8.8 / 10 Guest Rating

Sheraton Grand Rapids Airport Hotel

5700 28th St SE, Grand Rapids, Michigan, 49546, Grand Rapids, US

Sheraton Grand Rapids Airport Hotel - main view

About the Property

Welcome to the Sheraton Grand Rapids Airport Hotel, your perfect getaway in the heart of Grand Rapids.

Recreational Bliss: Dive into relaxation with our indoor pool and rejuvenate in the hot tub. For the fitness enthusiasts, our 24-hour fitness center is equipped to help you stay on track during your travels.

Dining Delights: Savor delectable meals at our on-site restaurant or grab a quick snack from our café. Enjoy refreshing drinks at the bar/lounge or poolside bar, making every moment enjoyable.

Convenience & Comfort: With 259 air-conditioned rooms featuring plush pillowtop beds and modern amenities, your stay will be nothing short of luxurious. Our 24-hour business center and multilingual staff ensure that your needs are met at any time.

Don't miss the chance to indulge in comfort and convenience—book your stay with us today!

Facilities & Amenities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Elevator
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 6:00 AM to 11:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Balcony - Photo 1
Room, 2 Queen Beds, Balcony - Photo 2
Room, 2 Queen Beds, Balcony - Photo 3
Room, 2 Queen Beds, Balcony - Photo 4
Room, 2 Queen Beds, Balcony - Photo 5
1/5

Room, 2 Queen Beds, Balcony

2 Queen Beds144-sq-foot room with a balcony Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Queen Room with Two Queen Beds and Balcony

Non-refundable
Room Only
20% OFF$247.23

$197.78

Includes taxes & fees
Room, 1 King Bed, Balcony - Photo 1
Room, 1 King Bed, Balcony - Photo 2
Room, 1 King Bed, Balcony - Photo 3
Room, 1 King Bed, Balcony - Photo 4
Room, 1 King Bed, Balcony - Photo 5
1/5

Room, 1 King Bed, Balcony

1 King Bed144-sq-foot room with a balcony Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King Room with Balcony

Non-refundable
Room Only
20% OFF$262.79

$210.23

Includes taxes & fees
Room, 2 Queen Beds, Courtyard View - Photo 1
Room, 2 Queen Beds, Courtyard View - Photo 2
Room, 2 Queen Beds, Courtyard View - Photo 3
Room, 2 Queen Beds, Courtyard View - Photo 4
Room, 2 Queen Beds, Courtyard View - Photo 5
1/5

Room, 2 Queen Beds, Courtyard View

2 Queen Beds144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNeed to Know - No cribs (infant beds) availableNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Queen Room with Two Queen Beds and Courtyard View

Non-refundable
Room Only
20% OFF$247.23

$197.78

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
1/5

Room, 1 King Bed

1 King Bed144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$195.01

$156.01

Includes taxes & fees

King Guest Room, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$325.53

$260.42

Includes taxes & fees
Room, 2 Queen Beds - Photo 1
Room, 2 Queen Beds - Photo 2
Room, 2 Queen Beds - Photo 3
Room, 2 Queen Beds - Photo 4
Room, 2 Queen Beds - Photo 5
1/5

Room, 2 Queen Beds

2 Queen Beds144 sq feet Internet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNeed to Know - No cribs (infant beds) availableNon-Smoking

13 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$182.75

$146.2

Includes taxes & fees

2 Queen Guest Room, Guest room, 2 Queen

Non-refundable
Breakfast Included
20% OFF$308.74

$246.99

Includes taxes & fees
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 1
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 2
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 3
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 4
Room, 2 Queen Beds, Balcony (Hearing Accessible) - Photo 5
1/5

Room, 2 Queen Beds, Balcony (Hearing Accessible)

2 Queen BedsFeatures a private balconyInternet - Free WiFi Entertainment - 50-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Recycling binNon-Smoking

Sleeps 4
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Hearing Accessible

Non-refundable
Room Only
20% OFF$231.69

$185.35

Includes taxes & fees

Guest Reviews

8.8
Excellent181 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.0
Service9.5
Location8.5
Room Quality8.5
Amenities9.0
Value for Money9.0
Food and Beverage8.5
Overall Experience9.3

Select topics to read reviews

L
Lisa
Verified booking
family_with_children
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

Clean, quiet and friendly- just how we like it

Helpful?
D
Dana
Verified booking
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

10.0

Great experience all around

Helpful?
C
Courtney
Verified booking
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Nice location. Safe, clean, convenient to downtown activities and restaurants.

Helpful?
F
FADI
Verified booking
family_with_children
Standard Room
Stayed in Jul 14, 2025

"Good"

4.0

The room was dirty, the bathroom door was broken, bath tub doesn't drain, AC was screaming for maintenance making very loud noises, couldn't sleep well!

Helpful?
C
CYDNEY
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Nice

Helpful?
J
John
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Live and learn"

2.0

Opened the door to our King room 329 and the room seemed a bit odd but was clean and okay, then we noticed a few things that was quite a surprise for a Sheraton. Bent toilet tissue holder would not hold a roll on it and the toilet barely flushed. The hardware closet door handle inserts were missing showing the inside of the doors and adhesive which had failed. After running a few hours of errands the next morning, we came back to our unserviced room to freshen up to find a letter from the housekeeping department saying this... "Dear Valued Guest, Due to the high occupancy and short staff, we do not ave enough Housekeepers to service every stayover. We have provided you with new towels (WHICH THEY DID NOT,) ...See attached photo. My wife visited the front desk to be casually told that they were unaware of any such letter and sorry for the inconvenience and would send up some towels and coffee pods, which they did (with NO CUPS) and then requested the Housekeeping letter back...which I snapped a photo of before I did. The cherry on the top was that the only elevator in our section of the building was blue taped in front of the doors for the rest of the weekend. The first 2 nights we were charged $150.00 for each night. The 3rd night we were charged $170.00...Seriously? We are pretty easygoing people. this was the most poorly managed property we've ever experienced and would NEVER recommend it to family or business associate.

Helpful?
A
Ann
Verified booking
Standard Room
Stayed in Jul 2, 2025

"Excellent"

8.0

It appears to be an older property with some refurbishment. Some rooms have balconies, but they are small with no furniture.

Helpful?
C
Catherine
Verified booking
family
Standard Room
Stayed in Jun 30, 2025

"Excellent"

8.0

Desk staff excellent. Transportation from airport to property was prompt. The building and room was clean. The only thing that could use a tweak is the menu. Will return in the future.

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0

The staff especially Lillian at the front desk

Helpful?
R
Ross
Verified booking
Standard Room
Stayed in Jun 28, 2025

"Exceptional"

10.0

Great hotel

Helpful?
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