Delta Hotels by Marriott San Jose Aurola

Comfortable bed. Room was nice and clean. Shower was outdated but that was fine. Nice and helpful staff.

The hotel is great for a short stay, bathtub is old and room did not have towels but the service team brought them immediately.

The Property is centrally located, the staff is very helpful and the Services like breakfast was really good. The hotel decor like carpets, showers etc are a bit dated.

In front there is a nice small park area with a mini mart slash bakery right next to it. All good restaurants close early for food. Unless you are using Uber Eats it’s hard to find a decent place after 10pm

No hotel is perfect, but some things need to be correct. Staff was competent and friendly except for the restaurant breakfast staff in the morning (dinner time were good). Most of the time just standing around talking to each other not paying attention to the fact that there are No coffee cups available while they are standing in front of where the coffee cups should be, trays for the buffet without food, No bread (0) available while the person in charge walks right past it and takes no action. I sent laundry to be cleaned and received pieces unironed, some pieces burnt when ironed. After complaints it was done again and done right. One of the three elevators was broken almost every day. Would be fixed in the morning and by afternoon, stopped on the 8th floor again. On the other hand the Reception, Bellboy and Security staff were helpful and nice. Hotel is OK but it is an older property, I believe the "Sleep Inn" about 200 yards away offers nicer rooms, better security enclosure and friendlier more competent staff for breakfast. Would I stay here again ? Yes, but the SLEEP INN would be my First Choice.

Decent yet old hotel. Great place to spend a night. Lots of shops and market around, yet it doesn't feel safe to walk on streets at night.

The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).

My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again

I liked the inviting lobby. I hated that the coffee maker instructions did not the actual process. I also hated that not only were there very limited english speaking tv channels, the volume was terribly low; especially, hard to hear when the AC was on.

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