MainStay Suites Williamsburg Historic Area

Staff was friendly.

Tub was dirty (see photos below). Ceiling above bed was in bad shape.

Space

Broken chair odor from freezer and microwave

The rooms are spacious and the beds were comfortable

The first room we were set up with, the air conditioning was a little janky.

The only good thing was the location.

The web says it serves Breakfast but it doesn't. The kitchen was not stocked with anything you could cook with. The place was not cleaned very well. There was food all along the wall on the backslash and where the trash cans were. The ceiling was falling down. Very bad

Told no breakfast

Pool advertised but closed when we were there. No breakfast. Maintenance issues. Had to change rooms.

The staff was very professional and helpful.

The property needs some major renovations. My room was smelly and had cock roaches. The room was cleaned well but the chairs in the room were severely stained.

Friendly staff

No pool and no breakfast but was advertised as having

bed sheet was dirty mark badly, I stay 3 nights first night ready to bed very tire and see the sheet was badly dirty yellow mark ..... the room cleaning lady make the bed she just flow up for next guest only she does not care it , I report next day to front desk room was very old , I was not comfortable

Privacy was respected, fairly quiet, Good Cable Service/Nice TV's for price, AMAZING STAFF

A little bummed that the pool is under renovation, along with the fitness center :(