Holiday Inn Detroit Northwest - Livonia by IHG

Nuestra estadía fue de 5 días y 4 noches. El personal no fue amable. Tuvimos que presentar evidencia de la estadía pues no aparecía nuestra reservación. Tampoco aparecían los desayunos que habíamos pagado por adelantado. El desayuno no cumplió con las expectativas. Frío en varias ocasiones. No me hospedaría nuevamente allí.

We enjoyed our stay. We got married and the Manager Billy went above and beyond during our stay. We will definitely stay here whenever we’re in town.

Under staffed. Couldn’t get enough pillows. Breakfast was just ok. Looked like it’s not a permanent area. ??????

This was our fourth or fifth time staying here. It seems the quality has gone down each time. After paying extra for the breakfast for two people for our two night stay ($44) it was a huge disappointment. So much so much so that we ended up not using the second day and went to Bob Evans and paid for breakfast there. We will not be staying there again ☹️

Construction occurring on property, and this taken into account in my review. Also, proximity to I-275 made overnight noise a bit much.

No free breakfast

Front staff were just average. Wasnt rude but also not overlt friendly. When i had a few questions the front desk staff made me feel kind of stupid. First time ive ever been detroit and staff wasnt overly welcoming. The hotel itself was pretty good, constructuon made it hard to get to, and thats where the front staff wasnt helpful and what to them theyre used to, as a first time visitor to bith the city and hotel, i was not. Not very welcoming. Also signage for holiday inn could have bene set up by the road because the official sign and trance was blocked off and looked like was under permanent construction. Again, looked run down and not welcoming. Gotel should really make extra effort to fix these easily fiaxable things. Beds were fabulous and rooms were good condition. The only lacking was a fan in the batjeoom which tends to get hot from both showers ajd just having to sit for any length more than 2 mins...no air flow whatsoever. And we made rhebmaitqkr kf leaving it closed off after someone's shower and 2 hours later was still steamy and hot in bathroom. Rhe inside hallways also felt like the bathroom like no air flow and hot. Feels like the hotel is being cheal bot to air condition the inside hallways at all. This isnt motel 6. I paid extra for holiday inn even over best western and other decent average hotels. I would NOT stay here again with all of these issues desite the clean rooms and comfortable beds. Unless the price was lower or issues addressed.

It was very nice. Would stay there again.

The staff was great. The electric blinds were broken in the room.

Not very clean. The bathroom floor looked like it hadn't been cleaned in awhile.