voco Laguna Hills by IHG

Goed hotel! Vooral voor deze prijs. Uiterst aardig personeel. Daarvoor krijgen ze echt een 10! Ziet er netjes en mooi uit. Kamers zijn een klein beetje oud op sommige plekken ( zoals de badkamer ) maar alles word elke dag netjes schoon gemaakt. Zou het zeker aanraden!

Hotel was nice, but it is very run down

Check in was a breeze. The staff was very friendly and welcoming. Rooms are nice and clean. The bed was amazing. Had a great night sleep. Would highly recommend and will make this my go to hotel when im in town. Pleased customer here

This Voco hotel sits adjacent to the freeway, so access is good but if you’re facing the freeway it can get a little noisy. Decor has been thoughtfully updated, but the maintenance of the property leaves something to be desired. Peeling wallpaper, trim boards falling off the sink cabinetry and doors, missing cover plates over electrical wires, open holes in ceiling drywall, and multiple large and flammable items in emergency stairwells (last three are code violations) all contribute to a sense that no one cares. The front desk staff were also mixed. Some generally polite and others seems to be faking interest and politeness and actually seemed pissed that we had booked through Expedia. We will look for a different hotel next time.

Clean room

2nd time staying here. We will book again

Lovely and kind staff.

It was not bad, water pressure was low, but it was reasonably priced & it was clean.

Nice front desk was very accommodating. Nice room