voco Laguna Hills by IHG

what made the stay enjoyable was the staff and people staying. it was during a holiday weekend. vary hot. pool was dirty, no towels were available. I had to ask twice. food was not that good. the vibe in the bar was fun.

The bed was comfy

The pool and spa were filthy with both black and green algae growing in them. We literally went there to swim and soak in the hot tub. The filter system is obviously broken and when you look into the filter on the spa it has black water in it and there are dead bees and bugs floating all in the spa. Their complimentary pool towels are basically hard towels that are a hundred years old and super scratchy. If we hadn't gone to swim and soak it would have been fine but the pool is a health hazard and that's why we went.

This is a nice place. Definitely worth the price. Cant be super picky when it makes sense economically. Busy labor day weekend. Tons of kids. But there is live karaoke, live jazz and the restaurant is really good. The rooms across from the freeway are loud. But if you keep the air conditioner or fan on it drowns out the drone of a 24 freeway noise. Great restaurants and bakeries near by. DADS sandwiches and things is awesome. Hotel staff are really nice. Rooms are super clean.

Super clean and friendly staff but it was sooooo loud with the freeway near by and the AC is sooo loud I couldn’t sleep at night and the ac temperature was off.

Mood lighting at night

Beautiful

Staff was great. Rooms are old and tired. Bathroom door is a slider and almost fell off the first time it was closed. Bathroom ceiling peeling and rotted just like the trim around the bottom of the walls.

Air-conditioning unit in room made so much noise. Need to change.

Nice rooms, clean and well maintained

Easy freeway access