Holiday Inn Chicago Dwtn - The Mart by IHG

Customer Service

Solo traveled & had a great experience! The room had plenty of space, was clean, & the bathroom was fairly large as well. I arrived early & was able to get a very early check-in for $70, the staff was so helpful so I didn’t have to sleep in the lobby! Would stay again, especially because of how close it was so downtown.

Love it, every time I go.

The room was falling apart. Broken bath tub plug, broken towel rod that fell apart when we grabbed a towel, the outlets were so loose our chargers and appliances wouldn't even stay plugged in and the toilet was almost impossible to flush you had to hold it down extremely long and even then it hardly worked, and the pillows were very uncomfortable. Location was good and friendly staff but for the price, I would never stay here again with how poor everything in the room was.

Some nice views

The river is right there, like downstairs and first right, unforgettable view and friendly staff that just get the vibe and are super helpful. Rooms are clean and room service staff is immensely hardworking and present. 10/10 made my girls trip unforgettable

Really great but too expensive.

It was good staying there

Great!

Perfect for a girls weekend away! Clean rooms, coffee and food in the lobby available and great walking distance to everything.