Holiday Inn Chicago Dwtn - The Mart by IHG

Great stay! We loved the location. Very convenient to Starbucks and 7-Eleven. The bar and restaurant was great.

The sky view was absolutely amazing! The room was clean, spacious, and very comfortable. The staff were friendly and welcoming, and I really enjoyed the drinks at the bar. The overall menu experience was also excellent. The only suggestion I’d make is to upgrade the irons in the rooms, as that was the only part of my stay that could have been better. Otherwise, everything else was fantastic!

The bar and breakfast buffet were nice. Breakfast was a full breakfast with vegan options. We didn’t have time to use the pool & sauna, but my daughter said the pool looked nice. Klaou checked us in and assisted us to the elevators. The gentleman on the 15th floor was nice, even getting our elevators for us on our way out. Our view was magnificent! I think we had room 1719. We were there for my brother’s wedding at Merchandise Mart, which was next door. The river walk is a short walk away (if you have good knees). Also close to the world’s largest Starbucks (by uber, not walking). So my daughter was able to take this off of her bucket list, as I was also able to check off Taste of Chicago. The only negative are the super low, small toilets and the fact that there was no cable tv the first few hours after check in.

Nice view clean room

Our car was towed in their parking garage because we parked in a restricted area. Cost us over $300 to retrieve it. The front desk didn't warn us about the potential for being towed and management did not try to accommodate us in any way after the incident. It was also very hard to get a response from them when we tried to contact them about the situation. It ruined our stay.

Lovely room, nice area

Terrible

I wish there were more places to eat around there

Room was perfect! Early check in and high rise floor requests were met as a great way to spend my son’s 4th birthday!!

The pool noodles were a nice touch for the kids. Enjoyed the color lights and lounge chairs of the pool. Liked 15th floor bar area