Small Luxury Hotel Ambassador Zurich

The hotel has recently been refurbished to a high standard. Very nice bedrooms and bathrooms and common parts and a great location. The in-house restaurant and bar is also really nice, particularly when it’s sunny and you can sit outside. Excellent staff both front and back of house.

The only negative is that the public laboratory, which services the restaurant and bar, is located in the basement, with only stairs for access and no lift.

The best hotel bed I’ve slept in!!! The pillows and duvet are so soft and fluffy and don’t feel cold on the skin as many other hotels’ beddings do. Personally I don’t like living too close to the HB, makes the whole trip feel too much like a rushed transit, so this location is perfect. The building is also just so gorgeous. The blue color scheme in the bathroom and bedroom make it feel really cozy and cute. Would definitely recommend!!

Sehr sauber Ausgezeichnete Betten und angenehmes Kopfkissen

Nichts zu bemängeln

Lots of communication prior to arrival including a suggestion for hotel pick up . Then a ridiculous charge for the hotel pickup of over 100 USD for less than 10 mile trip. Ok we can let this one slide since the driver realized the early arrival without an early check-in approval by the hotel staff and gave us a lovely tour of the city. So then imagine making guests sit in tiny chairs in an even tinier and narrow hallway for hours before we were given a room. The hotel was not sold out. The room was not occupied previously but we were made to wait. This is not hospitality. Why not offer us the room for check-in at a discount or full rate? I bet The Dolder Grand would not treat a guest in this manner. Horrible experience. Breakfast was the best and the lead female server is tops! Great Italian restaurant across the street.